Luxury 6 Bedroom Cabin with Theater Room, Game Room & Amazing Views-Sleeps 16

4100 ft² House

Overview

6 bedrooms
16 guests max.
House
4100 ft²
7 bathrooms
No pets

Amenities

Dishwasher
Washing machine
TV
Air conditioning
High speed internet
Fireplace
Microwave
No pets
No smoking
Kitchen
Family-friendly
Grill
Hot tub
Iron
Coffee machine
Toaster
Heating
Fridge
Restaurant
Fitness
Dryer
DVD player
Balcony
Parking
Games
Fan
Eco-friendly
Blender
Pool table
Patio
Golf
Fire extinguisher
Smoke alarm
Carbon monoxide detector
Bed linen (free)
Towels (free)

Safety and hygiene measures

Contactless check-in/-out

What's nearby

Fishing
Rooms
6 bedrooms
6 king size beds
2 couches
Sleeps 14
Additional rooms
7 bathrooms
Description

Stop looking! Your exhaustive search for the perfect cabin for your large group is has just ended. Yes, we know the pressure is on for you to find the perfect cabin and thankfully you have found Pinnacle Peak. Views, Location, Theater Room, Game Room, Hot of room to gather and plenty of room to spread out. And all in a luxury cabin with high end furnishings and upgraded bedding to make your stay as perfect as possible. Your a quick 10-15 minutes from all the fun and conveniences while also being in a quiet secluded area with incredible mountain views.

Free WIFI, local and long distance calling and a washer / dryer are included for your convenience.

Bedroom and Sleeping Arrangements:
Middle Level - Bedroom 1: King Bed - Sleeps 2
Upper Level - Bedroom 2: King Bed - Sleeps 2
Upper Level - Bedroom 3: King Bed - Sleeps 2
Upper Level - Loft: Futon - Sleeps 2
Lower Level - Bedroom 4: King Bed - Sleeps 2
Lower Level - Bedroom 5: King Bed - Sleeps 2
Lower Level - Bedroom 6: King Bed - Sleeps 2
Lower Level - Theater Room: Queen Sleeper - Sleeps 2

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Property policy: the primary guest must be at least 21 years old

House rules
Pets not allowed
Smoking not allowed
Host
The offer is provided by a professional host. This host has committed to providing products or services that comply with the applicable rules of Union law.

2030 Smoky Cove

37876 Sevierville, Tennessee, US

Nancy S.
4.8
Outstanding
"The family had a blast!"
Reviewed on 06/26/2024
Lisa H.
3.2
"Overall our family had a good time at the cabin. There were 15 of us, ranging in age from 15 to 86, and there was enough space and enough different activities to keep everyone satisfied. The Elk Springs property management company was professional and responded quickly to the concerns that we had about the cabin.

There cabin was not clean and was not well maintained. The furniture was worn, the bedding was thin and stained, and the bedding was dirty. The outside of the property was not cared for. There were plastic cups and cigarette butts on the ground and a pair of panties hanging in a tree just off of the deck. There was also an abundance of leaves and cobwebs in the window areas of the basement windows. Some of the kitchen items needed to be replaced, for example there was only one measuring cup available. It was a 2 cup glass measuring cup and it was so old that there were no longer measurement markings on the glass. There was a door vent that was broken and hanging off of the door, with screws lying on the floor. Toilets were dirty, there was food stuck to the cabinets and dust covering surfaces. The property management company did come out and fix the door vent and they offered to try to have a cleaning crew come, however, with 15 people in the cabin and the Christmas holiday, I opted to clean it myself. This cabin would be an excellent rental if it was cleaned well from top to bottom and if the interior furnishings were updated. The size of the property was very accommodating for a large family and the location was excellent."
Reviewed on 01/06/2024
Laura M.
5.0
Outstanding
"We had an amazing family vacation at Pinnacle Vista. The house was everything we wanted it to be. We had 8 adults and 8 grandkids and had plenty of room for everyone to have fun. The game room was the highlight of the house for us. So many games of pool played by the adults and the kids loved the air hockey and arcade game. House is very conveniently located within just a few minutes of anything you could possibly want or need. Highly recommend this house!"
Reviewed on 12/23/2023
4.4
Very good
"Family had a Great time getting together for the Holidays. Had to bring Christmas decorations since we learned from last year the owners of this cabin make no effort to decorate.

Kitchen was stocked with adequate pots, pans, bowls, dishes etc. for a big meal cooking effort.

Nice sleeping arrangements for a large family.

"
Reviewed on 12/13/2023
Kaneshia R.
4.8
Outstanding
"The cabin was everything we needed for our family."
Reviewed on 11/14/2023
3.4
"This is my second time going with Elk Springs Resort, I had good experience with my first rental in 2021, hence I chose to go with them this year too. Location and cabin is good, however not satisfied the cleanliness, lot of lady bugs and a baby scorpion found in living room, complaint raised regarding same, no change on second day too, we found whole bunch of bugs. Again complained, got response that it’s usual during this season.
Also observed not so clean of the cabin.
Infact, couple bugs traveled with us to our homes too in our luggage, it was lil scary.
"
Reviewed on 11/14/2023
4.6
Excellent
"The overall experience was good. There weren't enough towels for the amount of people ans no iron. but they brought an iron. Other than that it was great customer service was excellent."
Reviewed on 06/27/2023
5.0
Outstanding
"This cabin was very nice. We had to move from another cabin due to water issues & this was the only one available. There were 11 of us & we all agreed we liked this one better. It was in a quiet location. It was well maintained."
Reviewed on 06/12/2023
Robert & Melissa G.
3.4
"As a family we had an amazing time during our stay. However, for the price that we paid our expectations were a little higher than what the property delivered. Most of the bedrooms were tiny and the bathrooms dated, appliances throughout are showing heavy use and dated as well. Lacks seating in the great room area. The property does deliver breathtaking views from the balcony, a great way to enjoy your morning coffee."
Reviewed on 02/23/2023
4.8
Outstanding
"Cabin was able to accommodate the large family since it had 6 Bedrooms with each having its own full baths.
Bathrooms needed hooks on the wall to hang your clothes on for after showering. (Could only lay them on the floor).

Large bench table was a welcome addition so that all could sit together at mealtime.

Was disappointed that at this time of year there were no Christmas tree nor decorations.

1 Lamp in downstairs Bedroom was broken (but lit) upon our arrival.
Air Hockey game air flow would not make puck float to play the game.
Other games worked well."
Reviewed on 12/20/2022
Christley F.
4.8
Outstanding
"We had a wonderful time staying with Elks Spring Resort Cabin rentals. The staff was so attentive and informative on every step throughout the check in through checking out. I have stayed at many cabins in the mountains, and I will have to say Elks Springs has been the best so far.

Pinnacle Vista was lovely, we enjoyed the amenities and our time during our stay.
"
Reviewed on 11/29/2022
4.8
Outstanding
"Cabin was the perfect size for my family. We loved that each bedroom had it's own bathroom. The kitchen pots and pans came in handy when cooking. The staff was very polite and attentive to needs."
Reviewed on 11/22/2022
Robert P.
5.0
Outstanding
"Great!"
Reviewed on 11/13/2022
4.2
Very good
"Beautiful cabin, hot tub we didn’t use but wanted to, in a location that seemed like bugs and spiders would want to hide. Cover had a hole in it and some debris was in side hot tub, but the water was good and warm and looked clean. Kids loved the game room upstairs. Cabin needed to have a good dusting everywhere, window blinds and trim needed cleaned. Toilet downstairs needed fixed, leaking. But very beautiful cabin, enjoyed our stay."
Reviewed on 10/15/2022
4.6
Excellent
"Very easy transaction which is rare. People were responsive and made sure the entire process was seamless. The cabin was very spacious and had everything you could want except the foosball table lol. The 2 bedrooms really need their own thermostat. They were frezzywhile the big room outside of them was very warm because of the large glass windows and southern facing hot sun.
Loved that we all had our own king suite.
The back and side were private with a great view of the mountains.
Some slugs on the floor in the lower level bathroom.
Had fun watching the wildlife.
"
Reviewed on 09/24/2022
4.6
Excellent
"Twelve of us gathered from different parts of the country. We enjoyed seeing each other after a long separation due to the pandemic. Everyone did their own thing during the day and we met up after to share turns making dinner for all of us."
Reviewed on 07/25/2022
Timothy K.
4.0
Very good
"Upon arrival we did not expect to be in an active construction zone. There was another cabin being constructed within 30 feet of our cabin and this restricted the views from our porches that were shown in the photos of the cabin. There was debris scattered over the property supposedly from a bear encounter. The cabin itself was extremely nice but was showing the years of use. The door onto the deck did not close correctly and the curtains on the doors were askew as the lower brackets were broken. The stairs to the lower level had a tripping hazard from someone renewing the steps with a vinyl type step and an 90 degree bracket on the front edge that is a real problem. The sink in the lower bathroom has a faucet that does not work, with the hot water handle turning 360 degrees and unable turn turn off until exactly correct. The cleaning crew did a fantastic job of readying the cabin and overall we were extremely excited and happy with the location and amenities afforded in the cabin. If we decide to stay again we would look at other facilities. The only suggestion I have would be is remove the one lonely tree that obstructs the view towards Pigeon Forge and the mountains."
Reviewed on 07/11/2022
5.0
Outstanding
"This cabin is great for a large group. Everyone had sufficient privacy and things to do right on the property. We brought some bigger utensils for cooking since we had a large group. We also used the pool at the end of the road. It was very nice for the kids. The cabin was clean and had sufficient paper products for our weekend. The hot tub was nice but was only accessible through a bedroom on the bottom floor. The icemaker is slow so we had to buy some ice to make our ice cream. There is plenty of seating in the living room and on the top floor where the game room is. All the kids enjoyed playing on the big screen in the theater room where there are two futons. Also hair dryers have been installed in all bathrooms. Maintenance is just a text away and very quick to respond. Thanks for a great weekend."
Reviewed on 06/15/2022
4.4
Very good
"Beautiful view! It was a great, cozy, roomy house for a large family vacation. Tons to do in the house from games to pool to hot tubbing to watching movies. We had an issue with a bee’s hive and loads of bees coming into the house. Maintenance was quick to respond and resolve the issue. Only thing we all felt was that overall the house was a little dingy upon arrival. We felt as though it was pretty dusty, the floors were dirty and there were large cobwebs across the rocking chairs. A quick sweep would’ve been nice! Overall it was a wonderful place to stay for a large family with a huge age gap!"
Reviewed on 06/10/2022
Tamkio B.
4.4
Very good
"Katie (customer service) was awesome, she worked with me and helped me secure the best cabin for our family. Great location with Mountain View’s and not too far from main strip. I am a repeat customer of Elks and will continue to be a customer."
Reviewed on 01/19/2022
David A.
5.0
Outstanding
"Everything was great - thank you"
Reviewed on 11/30/2021
4.0
Very good
"Cabin was spacious with a large area in the living room to get together."
Reviewed on 11/11/2021
Jennifer D.
3.2
"The cabin was nice but I can’t get past the fact that the VRBO directions took us 1 hour away from the actual cabin. It took us to the middle of no where and could have been dangerous since it was getting dark. Thank God my elderly mother wasn’t driving herself. Not to mention when I called the rental company, he didn’t even acknowledge what happened and just told me the correct address. He said he had never heard of that happening. That didn’t make us feel better when we were an hour from where we needed to be. We had the correct address but VRBO popped up in our Apple Maps with “VRBO rental” and so we followed it.
Please Please Please check and double check your property address!"
Reviewed on 10/26/2021
Francine S.
5.0
Outstanding
"This cabin was all that the rooms where big and very accommodating for my whole family. The rain had us inside which gave us the chance to catch up with everybody. The kids loved the woods to see little bugs and we was able to see a bear. The night time was perfect for the jacuzzi to whine the kids and the grownups enjoyed the games the pool table was great fun. We had a lovely time awesome time Funtime this cabin was all that and more. My husband and I want to come back but without everybody planning a anniversary trip for March."
Reviewed on 10/19/2021
Darin S.
4.2
Very good
"These accommodations for our large family was perfect. Loved that everyone had their own bathrooms. Theater room was a huge hit with the little ones and the Big kids. There was construction and some garbage next door at a cabin build site. The garbage attracted some bears though so this turned into a positive as we had an unexpected close encounter with our favorite animals. We are so coming back"
Reviewed on 10/17/2021
James G.
4.6
Excellent
"The cabin was very nice and the view was great. They were building a new cabin next door and the noise detracted. Everything worked great. The only issue I had was the exterior staircase to the hot tub was not usable due to disrepair. To get to the hot tub meant going through one of the downstairs bedrooms. This was not conducive to late night hot tubbing. They also need to replace the power cord for the air hockey table. It would work only when it was in the perfect position."
Reviewed on 09/14/2021
Dewanda C.
1.4
"I had several issues with my cabin. First my family had to remove a bird that crapped everywhere inside the cabin. Our bedrooms didn’t have enough towels for two people. Example mine had 2 large 1 med and 2 small. And last we couldn’t enjoy the balconies due to construction dust and noise next door during the day. Last the WiFi sucks and the cable kept going out. We had to call maintenance for this issue. We were not happy. I wouldn’t recommend this particular location"
Reviewed on 08/17/2021
Nikki W.
4.2
Very good
"This was a very nice cabin and my family would definitely stay in it again. There were a few things that could use some improvements. The air hockey table didn't work properly and the pool table was uneven. The stairs outside the cabin have rotted out and you couldn't use them to go down to the hot tub. The only way to get to it was through someone's bedroom. The double rocking chair was missing a piece of wood which hurt when you would sit on it. And lastly which isn't their fault is they are building a cabin next door to this one and the sound of construction was very disappointing cause it took away from the serenity outside. With all that being said it really is a nice cabin and having a bathroom in every bedroom was a nice bonus. The dining room table was super nice it accommodated everyone in our family so we could all eat together. The theater room was really nice and we enjoyed getting to relax and watch a movie. The view outside is beautiful and every night you can see the firework display from dollywood which was an added bonus. I just think with how much it cost to stay here they could maybe update the few things I mentioned."
Reviewed on 08/12/2021
4.2
Very good
"Experience was good. Would’ve received higher marks except for construction noise off and on during the day, with dust and fumes resulting from the construction right next door to our cabin. Also Cigarette butts were not removed from previous guests on porch/deck."
Reviewed on 08/09/2021
Yvette G.
1.8
"The comforter soiled, hot tub was full of mold, globes on the patio full of died bugs chairs dirty, spider webs everywhere, ironing board broken the mop was disgusting, ’the grill had no propane and to dirty to use, garbage can in upper washroom broken and someone could have cut there hands because it is ceramic. One way in and one way out because the back is board up where you can’t use the stairs because they are not in working conditions so in order to use the hot tub you will have to go through a guest room to use it.So we never got a chance to use it."
Reviewed on 06/25/2021
Terri P.
5.0
Outstanding
"The house was perfect! It was very clean and nice and roomy for our family. The communication from Elk Springs from the time we booked this cabin and while we were there was outstanding! The location was conveniently located and very peaceful. Looking forward to our next vacation and will definitely be staying in an Elk Springs resort cabin."
Reviewed on 06/18/2021
Christine M.
4.0
Very good
"Pros- The cabin was very nice. Spacious and clean. Close to Pigeon Forge, great view from the upper decks of the mountains.
Cons - The steps to the hot tub were rotted and blocked off from use and have been for obviously some time because they put up a permanent railing to block them that matched the rest of deck railing. If anyone wanted to use it, they had to go through one of the downstairs bedrooms, which was very inconvenient since we had family in every bedroom. If anyone wanted to use it late at night or early morning they couldn’t without disturbing someone else’s sleep. Also, there was construction on the lot right next to it which ruined my wedding day. We had to alter the location on the deck to the inside, because of the noise and dust from the heavy equipment, which ruined the view we wanted for pictures. The bright orange porta John at the entrance to the driveway was also an eye sore."
Reviewed on 06/14/2021
Adrienne T.
4.6
Excellent
"The check in process was excellent. A total of 8 (four couples) stayed at the property. There was more than enough space for everyone. The location was great as there was sufficient space between neighbors. As with prior reviews, plan on bringing extra towels, toilet paper, etc. We also brought lots of disposable items such as foil pans, Tupperware, garbage bags and paper towels. There was also a Kroger very close to the property. The cabin included a gas grill and open charcoal grill. We used copper grill sheets and the food was excellent. The bedroom TVs are small, but we spent most of the time on the main floor and on the deck which was huge."
Reviewed on 05/25/2021
5.0
Outstanding
"It was clean, as described online, we had enough supplies to last all weekend. They called to make sure we didn’t need anything or had any questions once we arrived at the property. Overall great stay."
Reviewed on 05/11/2021
4.8
Outstanding
"We really enjoyed our stay in the pinnacle vista the view is great the cabin is breathtakingly beautiful and it’s in a location where your out of town but not to far from pigeon forge or gatlinburgh I highly recommend this location I will be booking another stay soon"
Reviewed on 04/21/2021
Corey L.
4.8
Outstanding
"The cabin is beautiful and it is huge! The theater room was our favorite feature of the home, the game area though nice wasn’t used often bc its in the open loft so it was very very noisy for the rest of the house when games were played. The living room/kitchen area was great, spacious yet cozy and we loved it. I would note that the master with the fireplace is in the basement which we were not a fan of. Also, there is no view from the bottom deck which is where the hot tub is. The furniture in the loft badly needs replaced and the furniture in living room though comfortable could be replaced also. I would also suggest restocking the kitchen. There are no large pots for cooking, no hand towels, dish towels or anything supplied. We liked the location very much as it is close enough to pigeon forge that it’s convenient, yet not in an area that is so busy with traffic. The view of the mountains from the main floor deck was fine. Not great but fine, however we stayed in January so I imagine there would not be much of a view once the trees filled in. Lastly the management company was outstanding. We had an issue that was taken care of within hours. They text to check in with us often and were well above any cabin company we have booked with before. I would definitely go back to this cabin and would recommend it to anyone who is thinking of booking."
Reviewed on 01/24/2021
Torian C.
5.0
Outstanding
"Absolutely incredible"
Reviewed on 12/29/2020
Brendan H.
4.8
Outstanding
"Our family had a great stay at Pinnacle Vista for a long weekend. House looked exactly as advertised, was easy to find, clean, beautiful views and the perfect size for what we needed. Theater room was a hit and the upstairs gaming area was a lot of fun for all ages. Only small complaint was both fireplaces weren't working (maintenance worker showed up the same day I called, was very nice but said the propane was empty and the company they use for that is closed on weekends...something that should have been checked before our stay). But that was a minor issue and didn't ruin our stay by any means. Would highly recommend!"
Reviewed on 11/10/2020
Dionne K.
5.0
Outstanding
"Awesome Awesome Awesome. Is all I can say. Will be renting from you again!"
Reviewed on 10/16/2020
4.0
Very good
"This was an opportunity for our family to get together as a replacement trip for one we had to cancel due to Covid. The Tennessee location worked well as all of us could drive to the cabin. We found a number of hiking trails within a 30 minute to hour drive - beautiful hikes. The cabin itself was a great size and fit for a family of 13. The kids enjoyed the movie room and game room specifically. I would suggest that the cabin be inspected for some of the maintenance issues that come up with large group use. Furnishings look a bit tired, outside picnic table could be replaced, dishwasher door drops down too far, cookware not the greatest, kitchen faucet needs some work. Curtains/blinds need cleaned."
Reviewed on 07/27/2020
Destiny R.
4.8
Outstanding
"First time in the Cabins and we loved them.. It was a couples trip thanks so much for the great experience."
Reviewed on 07/06/2020
Teri or Brenda C.
5.0
Outstanding
"Everything was nice & clean & the Cabin was ready early on our check in day. The only complaint is the Game room is above the living room and very noisy."
Reviewed on 12/03/2019
4.6
Excellent
"This was a nice large cabin that comfortably handled our family of six adults and five young children. The location is excellent and you can get anywhere in Pigeon Forge or Sevierville in less than 20 minutes. The mountain view from the deck was great and really enjoyed sunrises over the mountains. A couple suggestions would be to include some starter basics like coffee filters (maybe even starter coffee), more blankets or throws for the colder months and adequate soap, toilet paper and paper towels. A few of these little extra touches would change this from a 4-1/2 to 5 star review. We own several vacation rental properties and have found that these extra touches get mentioned in reviews and are great for repeat guest visits at minimal cost. It can differentiate you from being just another rental."
Reviewed on 11/30/2019
4.8
Outstanding
"Great rental process, professional customer service and the property was as expected"
Reviewed on 11/20/2019
5.0
Outstanding
"This cabin has everything. Amazing kitchen! Dining table was large enough for our entire family of twelve and had some room left over. We were able to play games at this table. So much fun! The view is spectacular! Nice furniture, rocking chairs, beds were comfortable as well. Very nice and clean hot tub. Theater room and game room were perfection. We will definitely stay at this cabin for years to come!"
Reviewed on 10/23/2019
Sandra E.
4.6
Excellent
"We enjoyed our family vacation. We had 14 guest with us, the cabin provided plenty of space for everyone. I loved the private master bathrooms in each room. Everything was pretty much as described in the decriptions."
Reviewed on 04/02/2019
Chenelle G.
3.8
Good
"Very Nice Place to stay for vacation"
Reviewed on 03/19/2019
Tom G.
5.0
Outstanding
"It really was perfect for our group of 6 couples. Very clean and in a safe area, we found that it met our needs.

The only negatives to the stay were: 1. No chairs in the bedroom. It would have been nice to sneak away from the others, but there was nowhere to sit.
2. Parking was pretty tight for 6 cars. 5 cars would have easily fit. Unfortunately, we had 6.

None of this hurt out trip really. It just made it a tad bit complicated.

All in all, the stay was wonderful! We would definitely stay again."
Reviewed on 01/28/2019
5.0
Outstanding
"It was clean and comfortable and FUN for the grandchildren!
Beds were super comfortable and a very nice floor plan for spreading out.
Staff was friendly and helpful,"
Reviewed on 01/03/2019
Wioletta Z.
4.6
Excellent
"I had a wonderful time with my friends there."
Reviewed on 11/28/2018
Robert P.
5.0
Outstanding
"I have come to Pigeon Forge for several years and rented many different cabins, but Pinnacle Vista Cabin has been the best! Also, Elk Springs Resort Cabin rentals were the best rental company I have used."
Reviewed on 11/20/2018
3.8
Good
"Great place with tons of space inside. Pool table and foosball were great! The view was gorgeous and the neighbourhood was very quiet and relaxing. However there were some dishes that were pretty dirty in the cupboards, a used bandaid on a bathroom floor and the hot tub only got up to 98 degrees. It’s only access was through two of the occupied bedrooms."
Reviewed on 10/24/2018
Janson R.
4.8
Outstanding
"I have stayed in multiple places in the Smokeys and this is by far my favorite. Wonderful rooms, beds were extremely comfortable. It was super clean and very well kept. The view was also amazing as well. The only negative was that, while we were checking out, there was a scorpion in one of the showers while we were putting the dirty towels in there. Other than that, I will most definitely be staying here again very soon."
Reviewed on 10/17/2018
5.0
Outstanding
"The cabin is clean, spacious and has got beautiful views. We will certainly pick a cabin from Elk Springs Resort for our next visit too."
Reviewed on 07/10/2018
5.0
Outstanding
"Absolutely loved it! Clean rooms, great views and couldnt ask for more. The customer service was great and attended to us in a timely fashion. Would definitely go back and recommend for a stay."
Reviewed on 05/30/2018
Molli S.
5.0
Outstanding
"This rental was perfect! We had a party of 14 and the rooms/bathrooms were a perfect fit. Very spacious cabin and the view is beautiful! It is around other cabins however you would never know as you still have the secluded feel."
Reviewed on 02/27/2018
Tamika H.
4.8
Outstanding
"The cabin was extremely nice, all that the pictures describe and more. The cabin was very clean and extremely spacious. There were 12 of us that stayed at the cabin for the weekend and there’s was no problems and definitely more than enough room! Basic essentials such as pots, pans, silverware and toilet paper are provided. We called to ask for a late checkout and the process was quick and the woman on the phone was very professional and nice. The neighborhood is quiet too! The cabin is 30min from all the activities in Gaitlinburg which wasn’t too bad. Easy check in and check out. Also FYI sevierville is a “dry county”, no liquor stores, so if you plan on drinking alcohol, get it before you get to the cabin."
Reviewed on 02/06/2018
Arnaldo B.
4.2
Very good
"Place is good, the fire place is not working property, have a gas lik, dangerous.
People who suppose pick up trash, didn't. Cheq in was late, it wasn't ready at 3."
Reviewed on 01/06/2018
3.2
"The views were great! New dishes to use was great to cook with,. But,.... the cleanliness of the cabin was gross,. Dead lady bugs everywhere,. Plus the deck was gross dead rat, and a pile of rat sh!t,. Ewwww,.. after making my brother clean all that up, everything was well, but after spending 4K plus for 6days it’s not worth it,."
Reviewed on 12/01/2017
3.4
"Our experience with the property management company was fantastic. The property itself, however, could use major renovations. Before you set foot inside, the property shows its age from the outside with faded colors. When we first entered, there was a slight musty odor, which went away in a couple of hours. The floors and stairs are squeaky in some areas. The theater room was extremely hot and required the use of fans. The home theater was also not as pictured. The middle and back row recliners were replaced with futons. Though the hot tub didn’t get up to desired temperature by first night, it was usable the next day and was clean and comfortable. The washer and dryer were quite old, though usable. The home theater screen and sound were good. Overall, the space was clean, but needs renovations to bring up to date. The condition of the cabin doesn’t justify the rent being charged."
Reviewed on 11/24/2017
Monica L.
5.0
Outstanding
"I was very satisfied with the cabin, It was very clean and the pictures on the web page didn't compare to how nice the cabin looked, I plan on coming back every year and the staff was great as well."
Reviewed on 10/04/2017
4.8
Outstanding
"It was really nice. was layout just as it is online clean. The customer service was great also they called to check to make sure everything was going good. When you call about a problem they send out the maintained guy soon as possible. Yes I would recommend this place to anyone. I will be coming back soon. They game room was great also along with the hot and my wife enjoyed our stay."
Reviewed on 09/16/2017
Zakiyyah U.
4.8
Outstanding
"It was a great experience. Pinnacle Vista is a nice cabin however there are a few things that I think should be addressed. The games in the game room should be FULLY functional. It's a little disappointing to look forward to the game room and some of the games are broken. It's sort of a big deal considering it is a luxury guests are paying for. Otherwise it would be more beneficial to pay less for a cabin without a game room. The location of the cabin is in a community. Not as secluded as some of the other cabins we've been to. I just think that should be specified for guests. Other than that, I have no complaints. Elk Springs Resort has been great to us so far!"
Reviewed on 09/12/2017
4.8
Outstanding
"We had a great week stay at the pinnacle vista. The view is amazing as it changes as the sun rises and sun sets. Nice setup for a large group as every bedroom has its own bathroom. Large table in dinning area where everyone can gather. Lots to do in the area Horseback riding, roller coaster ride threw the mountain, drove threw Cades Cove National park and about 10 minute drive to Gatlinburg."
Reviewed on 08/27/2017
4.6
Excellent
"A wonderful vacation destination and our cabin made for an incredible experience."
Reviewed on 07/11/2017
Kathleen T.
4.8
Outstanding
"The experience we had was great, everyone loved the cabin and it's location. We had only one minor concern and it was the carpet on the lower level, it need cleaning or better replaced with wood. Now saying that the carpet wouldn't stop us from renting the property again, because the views were great and the management of the property is five stars. We're now looking forward to a bigger trip including family and friends, because overall we was very satisfied with our stay."
Reviewed on 06/14/2017
4.6
Excellent
"This is our second time staying in a Elks Springs property. We had such a wonderful time last year we decided to stay again. Unfortunately, the cabin we stayed in last year burned down. Beautiful cabin. Only had a couple complaints. The carpet in the basement should either be cleaned or replaced. It is a very light color and it looks bad. The Curtains in the master bedroom are very cheap and allowed no shield from the morning sun. Other than that, cabin was very nice!"
Reviewed on 03/14/2017
4.6
Excellent
"We celebrating our parents' 50th anniversary with 14 people staying at this cabin for 5 nights. The bedrooms were great, everyone loved the game room and the views were fabulous. We would absolutely go there again."
Reviewed on 01/06/2017
Mary B.
5.0
Outstanding
"The cabin layout and amenities were perfect for a large group."
Reviewed on 12/29/2016
Erickia T.
3.4
"5 couples rented the cabin and we had a great time. The only issue was the downstairs carpet was extremely dirty and the oven needs to be replaced. We enjoy the amenities and location."
Reviewed on 12/07/2016
Sally V.
4.6
Excellent
"Family get together of 12 for 4 nights. This was a great location--close enough to hike and arts and crafts festival, but far enough away to avoid crowds. Maintenance individuals were prompt and management company was very polite and prompt in resolving issues. The theater room equipment should have been checked for operation. We wasted time trying to get it fixed. Small fireplace in bedroom was useless and disappointing. Had the gas shut off as the smell of gas (even while off) permeated the room, the downstairs and stairwell."
Reviewed on 11/29/2016
Tiffiany L.
3.8
Good
"We really enjoyed the cabin experience once again. The Pinnacle 6 is beautiful and well maintained except for some small things like the downstairs carpet, its really dirty. The theater room screen was so off balance we chose not to even utilize it which was hugely disappointing as it was one of the attractive amenities. Several faucets did not work in bathrooms with double sinks. Pretty nosey when youre in the main floor bedroom, you can hear everything from above from talking to the toilet flushing. Had a pretty persistent raccoon visit us one night when he smelled our outdoor bbq meal being prepared."
Reviewed on 08/31/2016
Joylynn R.
5.0
Outstanding
"I would have never known about this rental property had a Groupon Getaway not been delivered into my email box. No, I was not able to use the Groupon because the size of the cabin I wanted wasn't included in the Groupon and the dates for my birthday weekend were blacked out. But it was too late. I fell in love with the Pinnacle Vista video. So Groupon or no Groupon, I had found the destination to celebrate my 45th birthday. All the family members I invited had no problem pitching in once they watched the video too! It was a birthday I'll never forget. The cabin was beautiful! The view was beautiful. It was 11 of us and we weren't on top of each other. It was so open and spacious...and the smell of wood was delightful. This particular trip was an adult only affair, but we all agreed that we'll have to come back with the kids and rent an even larger cabin. With all of the attractions within ten minutes away, we felt like one minute we were in secluded mountains, then the next minute we were on the Vegas Strip. I'm talking wax museums, helicopter rides, roller-coasters in the mountains, outlet malls, dinner theaters, water parks, national parks, and so much more!It truly was the best of both worlds. The rental office would check in with us to make sure our stay was going well. If we didn't know how to work something or had issues with something, maintenance was always there within the hour. When we checked out, we'd cleaned the place just as immaculate as we'd found it. It felt like home, so who wouldn't want to keep their home clean. There are not enough stars to rate this one!"
Reviewed on 08/16/2016
James K T.
4.6
Excellent
"House was fantastic and was perfect for our large family vacation - ages 3 mo to 60 yrs old. Had space to spread out with plenty to do in the house or just sit on the rocking chairs on the porch and watch the fireworks nightly from Dollywood. Had a great neighborhood pool and was close to grocery store, Park and Gatlinberg and activities - mountain coasters - what a thrill for all ages. Highly recommend this house and location. Had a couple maintenence issues but they were dealt with immediately. Carperts are dirty and need cleaned for the price of the unit. Overall though would go back and grandkids and kids said best trip ever! Property Management cOmpany was extremely professional. Thank you."
Reviewed on 08/01/2016
4.6
Excellent
"The home was good, very spacious for 11 of us. We especially liked the long indoor picnic table for all of us to have dinner together. Carpets need to be cleaned, reading lights could have been brighter in the living room. Bring pot scrubbers, they are not provided. Management came quickly with most things that were missing or insufficient."
Reviewed on 07/15/2016
Mike C.
3.8
Good
"We had a group of 16 stay at this cabin for a week and had a great time. The layout of the cabin is great, as is the view. It is located a bit outside of PF, so there is a bit of a drive to the National Park or G'burg. The cabin has many games in the loft area, and the kitchen features a great natural wood table that easily accommodated our large group. The property is in the Smokey Cove development with its own pool area.

Unfortunately, this great property seems a bit run down and is in need of some attention. Firstly, the bedding gave the impression of being dirty, one with blood on the mattress cover. The downstairs floor is carpeted in a very light color and is very dirty, as were the wood floors above. The movie room chairs are falling apart. The game bin is full of activities, but unfortunately everything is thrown in haphazard and unusable. Compared to experience with other rental properties, we found the kitchen to be lacking many basic items such as baking sheets, bottle opener, functional can opener, etc. Also, some similar properties that can accommodate large groups provide multiple refirgerators/ freezers. We had to use a large cooler and repeated ice refills to keep everything cold. None of these issues are a huge deal, but we expected more from such an expensive property."
Reviewed on 07/04/2016
April R.
5.0
Outstanding
"I booked this cabin for a couples trip and was extremely pleased. We had 16 people in our party and everyone was satisfied 100%. I have referred this cabin to many friends that have asked already. It is only minutes from the skiing slopes and shopping areas. The pictures DO NOT do this place justice it is breathtaking. Will be booking again. Thanks for the awesome experience."
Reviewed on 03/15/2016
Gerald H.
5.0
Outstanding
"I have stayed here serval times at least 5 top notch cabins but you guys could offer something for repeat customers we come up every January for the past 6yrs and it gets more expensive each time but to me it's worth trip can't more comfortable living conditions anywhere"
Reviewed on 01/26/2016
Charlene W.
5.0
Outstanding
"Good"
Reviewed on 12/15/2015
4.8
Outstanding
"Pictures did this place no justice. If you're are thinking about staying here, take my word for it and GO. Me and my friends have travel many of places and stayed at many great places. But this one, just wow."
Reviewed on 11/26/2015
Susan T.
4.6
Excellent
"The accommodations were excellent. All the bedrooms and baths were very nice. We enjoyed getting together in the common areas-den, theater room, kitchen area, and decks. Great location in the mountains, but near town without having a far drive. I would definitely recommend. The only complaint I had was there was a bad stain on the couch in the theater room. It looked like something sticky or possibly super glue. We would have liked to have had more washrags and hand towels."
Reviewed on 11/15/2015
Kristy S.
1.8
"Stayed for 3 nights. Cabin was clean. Called first night about fireplace not working. The girl that answered the phone was helpful and pleasant. Called again on Friday as fireplace was still not working. Again a girl answered that was very pleasant. Someone came out but couldn't get it fixed and said they would be back on Saturday. No one showed and we called again. A man answered this time and acted like we were breaking up. Tried to call back several times and he wouldn't return call. Not very satisfied with the service this time. We never did have a fireplace."
Reviewed on 10/06/2015
Daphne A.
5.0
Outstanding
"My family and friends stayed 3 days in the Pinnacle Vista Cabin, it sleeps 16 people. This was my second visit to the Pinnacle Vista and I loved it just as much as I did the first visit. The property was clean and well maintained. There was plenty of room for all 15 quest."
Reviewed on 09/30/2015
Bader A.
4.0
Very good
"The experience was very marvelous and we enjoyed the stay but when we first arrived late night we was not expected that the air conditioner was not working probably and since we were tired we slept until the day after and call you then they fixed it.
Thank you"
Reviewed on 08/12/2015
5.0
Outstanding
"Excellent location and a fine, well-equipped cabin. All enjoyed the activities available in the cabin. The cabin was immaculately clean. Bedroom separation made foe excellent down time for indiviaual families."
Reviewed on 08/04/2015
2.2
"The Pinnacle Visat is a beautiful cabin in a great location, however the maintenance was not worth the cost. The property had not been properly cleaned or exterminated upon our arrival. The grills had to be cleaned by us prior to use and the basement was full of cat hair (which my family is allergic to). The theater was so bad that we didnt get to use it at all. The office sent out a cleaning crew, shampooed the carpet, exterminated and repaired faucets, doors etc, but all during our stay. We did not get to use the theater or the lower level with 3 bedrooms and bathrooms for the first 2 days and lost a lot of our food due to an ant infestation in the kitchen. We lost far too much financially and timewise right at the start of our 5 day stay. Once things were in order (on day 3) the stay was fantastic. It was not fair that we had to pay while they did what should have been done upon arrival. When my drafted concern (sent while on vacation) was finally sent to management they decided (via email) to adjust our rate; but it didnt even cover the groceries or a full night's stay. While the cabin is stunning structurally, the cleanliness is not what you would expect for the price you pay, or the expectations presented online. The majority of the staff is very friendly (I spoke to a lot of them), but there should be a better system in place for client communication and property inspection between guests. If you do book this property I would ask for it to be inspected prior to your arrival."
Reviewed on 07/22/2015
4.2
Very good
"Found the house online and booked it 6 months in advance. Great dealing with Elk Springs the entire time - they were in touch and handled all deposits, check-in and check-out information promptly and efficiently. Location was excellent - easy to get to and terrific views especially of the fireworks nightly from Dollywood. Ample parking for multiple cars and nice private outdoor space. Cabin was laid out very well and accommodated our family very well. Our check in was delayed by 1.5 hours due to cleaning crew still on property but all was neat and clean when we got in. Carpet down the stairs could use a cleaning and some furniture was a bit worn but overall all the unit functioned well for a large group. We had a great week and would consider renting again with Elk Springs at this location."
Reviewed on 06/30/2015
Preston L.
5.0
Outstanding
"Just perfect can't wait until next year."
Reviewed on 05/23/2015
Shirley S.
4.6
Excellent
"Our stay was magnificent! The beds were wonderful! The kitchen was a chef's dream. Plenty of space and recreational Room. The view was ABSOLUTELY Breathtaking! Must stay again!"
Reviewed on 05/20/2015
3.8
Good
"Overall the cabin was good, but when I arrived I found the bed in the loft was not made, a stain on the couch in the theater room, no toilet paper in some of the bathrooms, and cigarette buds on the back porch."
Reviewed on 05/13/2015
Suzy K.
5.0
Outstanding
"Beautiful, peacefully, I will do it again"
Reviewed on 05/07/2015
Janice P.
2.0
"Beware the unit was not as described. The pictures of the unit must have been when it was new. Not that way now. Customer service was bad and hard to get in touch with. Unit not clean. We did not have towels until after dinner the first night and they were wet and we had to dry them. Will not be returning."
Reviewed on 04/13/2015
5.0
Outstanding
"OH My where do I begin All I can Say is that Pinnacle Vista was is And Amazing Cabin! It accommodate all 6 couples, it was in a good location very nicely decorated, clean spacious good lightening nice sound proof where you wasn't disturbed by other couples! Five star is an under statement to describe this cabin! I give it all? ?"
Reviewed on 03/25/2015
Stephen C.
4.4
Very good
"Great cabin, great location not far from Pigeon Forge at all. The cabin was clean for the most part but the carpets needed to be vacuumed. There were cheerios and things that indicated that the carpet had not been vacuumed and this was in the downstairs bedrooms and theater room.
"
Reviewed on 03/19/2015
4.6
Excellent
"6 married couples from Atlanta for our 1st couples retreat and they already planning to book the same cabin"
Reviewed on 02/10/2015
Emily B.
4.2
Very good
"Nice place to stay. Our family thought for the price we paid the cabin should have been cleaner. The carpet was terrible. It needs to be replaced. There were broken chairs in the theater room. When we called someone came to look at them. We had a very good time. we just expected more for the price."
Reviewed on 01/20/2015
Kalia C.
5.0
Outstanding
"The place was amazing! My family was so comfortable. We can't wait to do it again!"
Reviewed on 12/11/2014
MaryEmily W.
4.8
Outstanding
"Great experience. We had a one bedroom cabin rented. We received a call while on our way there that there had been a water leak at the cabin. We were then upgraded to a seven bedroom cabin. The cabin was gorgeous and the view was amazing!"
Reviewed on 12/03/2014
Pete S.
4.8
Outstanding
"We planned a Nov. 1st lover's weekend. The freak snow storm made a 3 hour trip 6. The cabin we had reserved had no electricity or heat. It was a treacherous drive to get there. It sounds like a ruined weekend. Quite the contrary. We were moved to another cabin which was astounding. It had the most wonderful view, luxury accommodation and the weekend was wonderful. We will definitely be back."
Reviewed on 11/25/2014
Emily S.
5.0
Outstanding
"Due to a maintenance issue on our original booking they upgraded our rental for the same price and it was outstanding. Will continue to book with Elk Springs"
Reviewed on 10/21/2014
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