Luxury 5 Bedroom Cabin with Amazing Views - 8 Min to Downtown, 5 Min to Park

3100 ft² House

Overview

5 bedrooms
16 guests max.
House
3100 ft²
4 bathrooms
Pet-friendly

Amenities

Pet-friendly
Dishwasher
Washing machine
TV
Air conditioning
WiFi
Fireplace
Microwave
No smoking
Kitchen
Family-friendly
Grill
Hot tub
Iron
Coffee machine
Toaster
Heating
Fridge
Restaurant
Fitness
Dryer
DVD player
Balcony
Parking
Eco-friendly
Pool table
Patio
Golf
Fire extinguisher
Smoke alarm
Carbon monoxide detector
Bed linen (free)
Towels (free)

Safety and hygiene measures

Contactless check-in/-out

What's nearby

Fishing
Rooms
5 bedrooms
3 king size beds
3 large double beds
2 couches
Sleeps 14
Additional rooms
4 bathrooms
Description

Enjoy views of the great smoky mountains from the 2 decks, your great room and kitchen as well as the game room in this 5 bedroom luxury cabin located in the historic arts and crafts community just minutes from downtown Gatlinburg. Venture our less than 1 mile and you are in the heart of the Arts and Crafts community. go another 5 minutes and you are at the Greenbriar entrance to the Great Smoky Mountains National park where you can trout fish in the Little Pigeon River or hike the miles of trails connecting to the Appalachian Trail!

Stay in and enjoy a book by the fireplace, gathering with friends and family or head to the game room for a game of pool on the pool table. Your group can enjoy spending time together watching movies in the home theater room with theater seating and 9 foot theater screen with surround sound (just like at the movies)

End the day relaxing in your 102 degree hot tub while enjoying the night sky.

Sleeping Configuration:

Bedroom and Sleeping Arrangements:
Middle Level Queen Suite: Queen Bed - Sleeps 2
Lower Level King Suite 1: King Bed - Sleeps 2
Lower Level King Suite 2: King Bed - Sleeps 2
Lower Level Bunk Room: Queen Bunk - Sleeps 4
Lower Level Sitting Area: Queen Sleeper - Sleeps 2
Upper Level - King Suite: King Bed - Sleeps 2
Upper Level Sitting Area: Queen Sleeper - Sleeps 2

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Property policy: the primary guest must be at least 21 years old

House rules
Pet-friendly
Smoking not allowed
Host
The offer is provided by a professional host. This host has committed to providing products or services that comply with the applicable rules of Union law.

1838 Elk Springs Way

37738 Gatlinburg, Tennessee, US

Nicole L.
5.0
Outstanding
"The cabin was great. Plenty of room for the family. The cabin was clean. Enjoyed the theater-that was a plus. A member of the service team check in to make sure things were going smoothly. Great location-10 minutes from downtown. Limited parking-which they did mention. Overall, five stars ️. I definitely will be booking again."
Reviewed on 06/24/2024
Edward S.
4.6
Excellent
"Very nice. Spacious million-dollar property. Game room was a major hit with the whole family.

Fully stocked kitchen. A couple of minor issues (including ants in one bathroom) but maintenance came out same day & fixed. Floors were a bit dirty but everything else was great.

Away from the traffic but convenient to both Gatlinburg & PF."
Reviewed on 06/20/2024
Tammy P.
5.0
Outstanding
"Great time"
Reviewed on 06/03/2024
Nicholas R.
4.8
Outstanding
"Everything was great at the cabin, the only issue was some of the electronics seemed outdated and somewhat hard to use. The projector room had wall instructions that said use HDMI 1 but we found out it was 2. Also there was only a stand alone BD player in the theater room with no apps on it like Netflix. Also. The projector was misaligned on the Screen as well. But this was a small issue for the overall trip. We will be back for sure."
Reviewed on 05/21/2024
Jennifer F.
3.8
Good
"We Loved the layout of the entire cabin. It was very spacious. We would have liked some extra blankets. Also, the floor in the kitchen was soft in places. The game room was very cool, but the hockey table did not work correctly and the pucks were broken. Also the projector did not work for half of our stay."
Reviewed on 04/08/2024
3.0
"It was okay. The beds were horrible. My husband is still trying to recover. You could feel the bed springs on several beds. The overall place was very dusty and we have several with allergies. The top floor bathroom was nasty with hair in the shower. Internet was horrible and remotes didn't have batteries. The furniture needs updating for sure."
Reviewed on 04/01/2024
Miya H.
1.6
"This was by far the worst cabin that I have ever stay in the last 15 years that I have been coming to the Smokey Mountains. It was disgusting, not clean at all and infested with roaches. I will just leave it as this place needs to be closed deep cleaned and deep exterminated."
Reviewed on 03/05/2024
Barbara T.
5.0
Outstanding
"Beautiful cabin. great location. perfect size for my family. loved sitting on the porch looking at the view while rocking hot tub was great. would love to try and rent it again this summer"
Reviewed on 03/02/2024
Katrina C.
5.0
Outstanding
"The cabin was everything we hoped for perfect location easy to get to Gatlinburg. We loved all the amenities and space. Beautiful mountain views. The customer service provided by Elk Springs resort was impeccable. They experience definitely created a return customer.
"
Reviewed on 02/24/2024
Sharon S.
5.0
Outstanding
"This cabin was gorgeous! We stayed here for girls trip. Theater room felt like we was actually at the Movie Theater. Staff with Elk Springs called to make sure check in was good and let us know to call if we needed anything. We rent cabins a few times a year this has been the only place that has ever reached out to check on their guest. I thought that was a huge plus!"
Reviewed on 02/06/2024
WILLIAM G.
5.0
Outstanding
"Our reservation ended up getting moved to this cabin after a winter storm changed our original plans. Elk Springs Resort was very helpful rebooking due to the unforeseen circumstances."
Reviewed on 01/20/2024
2.0
"I have stayed at elk numerous times in all different cabins, this cabin by far was the worst. We decided to go with a pet friendly cabin this time the carpets had stains. Not very clean, then we had the experience of squirrels in the house, I got a 5 bedroom so we all had a room and we wound up losing 2 nights of sleep and slept on couches. I called to let them know about the rodents inside our rooms and they did nothing. I called 2 days in a row, no maintenance and no call back the second day. Don't think I'll be going back after all these years."
Reviewed on 12/12/2023
4.4
Very good
"Very nice, large cabin with great decks and plenty of room. we did kill a few roaches. The hot tub kept over heating and shutting off."
Reviewed on 09/30/2023
Richard S.
5.0
Outstanding
"Very nice cabin. Located in the perfect distance from all the crowds downtown."
Reviewed on 09/30/2023
Janille M.
4.6
Excellent
"Just a few things that would have been helpful
More hooks in the bathroom, there was nowhere to hang wet bathroom towels or towels/swimsuits outside by the hot tub.
You need rugs, one long one by the hot tub door, it’s slippery and dangerous. You need another large rug by the front door, in and outside.
Grilling tools, we had to buy a spatula (which we left there for the next group)
The area rug in the living room smells, replace it.
Label all the switches in the main areas and update the instructions in the theater room, it doesn’t even have the right brands. And, just pick up the garbage every two days, especially for groups our size, and you should supply more tp, dishwasher tablets, sponge and garbage bags. Adjust those supplies based on group size and time of stay. Guests should not have to worry about that stuff.
The lighting in the kitchen is terrible making it difficult to cook at night, even replacing the bulb with a brighter one would be helpful. The kitchen towel that was hanging in the sink smelled like mold and needs to be replaced.
Other than that, it was great. Plenty of towels, it was clean and lots of extra blankets. I’d recommend this cabin. Thanks!
"
Reviewed on 08/10/2023
Kayla L.
4.8
Outstanding
"This was one of the best cabins we stayed in, it was more than enough space it was overall great. The location was wonderful just a few wavy roads lol. The movie room was our favorite. My only one problem which wasn’t really a problem was just make sure the cleaners remove hair from the towels after they clean them. We definitely will be using this cabin again when we return to Tennessee. 10/10 definitely recommend this place or any other cabins by Elk Springs"
Reviewed on 06/01/2023
Mila S.
4.8
Outstanding
"Great communication. Check in was a breeze. Cabin was as described and clean. Our family of 4 adults and 2 kids had plenty of room and enjoyed our stay."
Reviewed on 05/25/2023
3.2
"There wasn’t good parking for this property. It was off to the side or out away from the cabin and the traffic could drive between my vehicle and the cabin just to get to another rental. On the second day we found dead roaches in the movie theater room. The arcade game didn’t work and if we played pool or air hockey the noise traveled downstairs where it kept anyone from going to bed early. The kitchen floor was soft and I could feel it move under my feet next to the kitchen sink. The bedroom lights didn’t work, so we used the lighting from the bathroom to see into the bedroom. Also, the coach pillows and living room rug smelled like dog pee. Not recommended."
Reviewed on 04/21/2023
Jessica G.
4.6
Excellent
"We arrived early and were told we could check in early. So we tried getting in with combination they gave us. It would not work but we called and they quickly gave us a new number that worked. The house was roomy and had all of the necessities needed. Some things weren’t perfect but the few things that were wrong they sent someone out to fix right away. The view was better than expected!"
Reviewed on 04/20/2023
4.6
Excellent
"The cabin was as advertised. Very spacious, clean and in good condition. The plumbing was very noisy but worked we soon were all joking as the toilets sang to us. The setup instructions for the theater room were very helpful"
Reviewed on 03/21/2023
William J.
4.6
Excellent
"The cabin was awesome! I had enough space for myself and friends! It had a great location not far from the grocery store and downtown Gatlinburg."
Reviewed on 01/18/2023
Father Ryan High S.
5.0
Outstanding
"We had a great time, we had to check in a couple of hours late due to it not being ready but besides that it was a great stay. Toilet Paper and paper towels ran out quickly."
Reviewed on 01/18/2023
Katie G.
2.6
"The property is in a nice location. The cabin was not cleaned well. The fridge, fans, and kitchen area including cupboards, dishes, silverware, etc., were dirty. The cabin is pet-friendly but had dog hair all over the living room. The emails from Elk Springs said there was cable in the theater room however there wasn't and when we contacted them to ask about it, we received no response. We did request an extra garbage pick up that was done timely. The grill could not be used to cook on because it was so dirty it would not work properly."
Reviewed on 11/28/2022
2.8
"We have always had a good experience with booking cabins in Gatlinburg. This cabin was beautiful but needed to be cleaned better. There were stains in the toilet, garbage under the bed and hairballs in the closet. It was a little disappointing that the game machine was not for guest and you could only play DVD's in the movie theater with no movies in the house. The location was ok but probably will book another cabin next time."
Reviewed on 10/26/2022
Terresa R.
4.0
Very good
"Nice cabin lots of space, a little outdated but over a nice place
Towels were a little rough only had hand soap in bathrooms 1 laundry soap 2 dishwasher soaps and a kitchen soap I’ve stayed in many air B and Bs have a lot more items and even a little welcome basket. It was a little dirty still had crumbs on floor from previous renter but overall it was a nice stay very very steep driveway"
Reviewed on 10/24/2022
5.0
Outstanding
"Great location. Had a great family vacation."
Reviewed on 08/22/2022
4.8
Outstanding
"Loved the cabin. It was perfect for our extended family vacation."
Reviewed on 08/07/2022
Rick G.
4.8
Outstanding
"Everything was Excellent"
Reviewed on 08/02/2022
4.2
Very good
"We chose this cabin online because it had enough beds to accommodate our large group and it also allowed pets. The cabin was beautiful and had enough room for everyone to spread out, have their own space, then gather together when we wanted to. The setting is beautiful and peaceful. It’s just a quick trip to the grocery store which is nice also.
We had some issues with the wifi/router and the movie projector when we first arrived. There was a bad storm the night before and I think it knocked the router offline. It took a few hours but all issues were fixed that same evening. At first the help desk staff though we were just unfamiliar with using the projector correctly but it also had an issue that maintenance needed to fix.
My few complaints are the windows needed cleaned. With beautiful views like that, it’s nice to have clean windows to enjoy them from inside. But we definitely spent time outside on the decks to enjoy the views as well.
Also we weren’t given enough dishwasher tabs for the dishwasher. We had a 5 bedroom cabin, with 14 people staying and only 2 dishwasher tabs. All other supplies were adequate.
We had a great time and really enjoyed ourselves. This was the first large family trip we’ve been able to take all together. Now we are ready to plan another trip!"
Reviewed on 07/26/2022
3.8
Good
"Cabin was beautiful; however, very dirty. Upon entering the floors had clearly not been cleaned. There were crumbs of food and dead bugs. The whole place had a very stale smell. We immediately went to the store and purchased our own cleaning supplies. There was so much pet hair from a previous guest that our black socks were white when we went to bed. We vacuumed hair of the couch three times. We had ants throughout the cabin. My husband woke up to one crawling on him in bed and found a live roach in the kitchen. We called the management to report this and they offered to send someone to clean the next day, but we had done so already and felt it would be disruptive to our vacation to have them coming the following day. They also offered to have the exterminator come again; however, with children and dogs in the house with us, we felt that was not safe to their health. Management was very responsive and the cabin was beautiful and we had a wonderful time despite the above; however, for the money we spent, we expected cleanliness, especially in the midst of COVID. I felt as though we should have walked in and been able to smell that cleaning products had been used, rather than having a stale smell greet us, especially as they had texted to notify us when the cabin had been cleaned."
Reviewed on 07/24/2022
3.6
Good
"Had alot of minor issues that were handled in a timely manner. Video game system never worked that upset the grandkids. The cabin is very nice but needs a better cleaning job."
Reviewed on 06/14/2022
Mary Lou H.
5.0
Outstanding
"Very comfortable for our family of 16.We enjoyed sitting on the porch in the rockers. The hot tub got a lot of use as well as the game room. We did have a toilet leak but it was taken care of quickly. The kitchen is well stocked with essentials. I was worried about the stairs before we arrived, but they are wide and not steep.
We had a great time."
Reviewed on 06/05/2022
3.0
"The rental wasn't terrible. It lacked the essentials like comfort and dated bedding. Stayed in Heavenly Heights a few years ago and had a wonderful experience which prompted this rental. It didn't have a thorough cleaning and we also had bugs in the rental and they did not offer any type of compensation on our stay."
Reviewed on 06/01/2022
Audrey B.
4.6
Excellent
"It was my first time ever staying in a cabin, it was very nice. The only thing that I didn’t like was ever night the cabin would be super cold. But overall it was wonderful"
Reviewed on 04/06/2022
Tanya O.
4.8
Outstanding
"Amazing house! Plenty of room and the game room was a godsend for rainy days. Great location near lots of attractions and activities. Would stay again."
Reviewed on 03/21/2022
LaTonya B.
3.8
Good
"I enjoyed my stay at the Diamond in the Rough. The theater room was a big hit!"
Reviewed on 03/17/2022
Julie C.
4.8
Outstanding
"Our family enjoyed our long weekend at Diamond in the Rough. We enjoyed having the kitchen and main living area together. The theater room was nice too."
Reviewed on 01/11/2022
Bryon L.
2.0
"Unfortunately this was probably the worst cabin we have stayed in the Gatlinburg area. We will not be using this cabin again. This cabin was dirty with dog hair when we arrived, mold in the bathroom from the exhaust fan not working, non slip on the porch is missing very slippery when wet, rocking chairs broken and held together with tape, porch had lumber hanging from over head, air hockey table did not work, only one poor stick had a tip, driving distance is not what is in the description."
Reviewed on 12/21/2021
3.6
Good
"The cabin was wonderful as far as size, location, and comfort. Management was great, very responsive and timely the 2 times we needed to have maintenance. The cabin however, was not clean. Under the sofas, top of fridge, windows, all looked like they hadn't been wiped in months, even the floors throughout were bad. We would wipe something up with a paper towel and the towel was black. The upstairs shower had a rim at our eye level and there was old soap and even two pink fake fingernails left over from a previous guest. Window blinds all dusty, ceiling above the stove was grimy. The cabin really needed a thorough do over. With that being said I wouldn't hesitate to stay there again but will remind management about what we found last time and ask for special cleaning."
Reviewed on 11/28/2021
Wanda S.
4.0
Very good
"We enjoyed the house and our stay there with plenty of room. We could have used more towels as we had to wash them every time someone took a bath. The 2 adjoining bedrooms on bottom floor, sharing the bath only had 4 towels. Not enough for 5 people. I asked for towels but was told we would just have to wash the ones we had."
Reviewed on 10/30/2021
Theresa M.
4.4
Very good
"We enjoyed our stay and was very happy we could bring our dog. The mattresses were uncomfortable and should be replaced, but other than that, we were extremely pleased with the cleanliness and the very helpful staff."
Reviewed on 10/24/2021
5.0
Outstanding
"Diamond in the Rough was the perfect house for our large group (10 adults, 3 kids, and a dog). The house was well equipped. It had everything we needed. We enjoyed the movie room and location. Only suggestion is the rug in the living room really needs a good cleaning but that would not prohibit us from staying again."
Reviewed on 10/10/2021
4.2
Very good
"Had a great time! Love Elk Springs, only stayed a couple of times. Would be my 1 choice to stay when vacationing in the area!"
Reviewed on 09/30/2021
Yasmaine M.
5.0
Outstanding
"The rental was everything we imagined and more. There was so much room and entertainment we enjoyed days not even leaving the premises. The view was amazing and we even saw bears. The weren’t even bothered by our presence and did not approach the cabin in anyway. We loved every minute of it. The kitchen was fully stocked with all the essentials we needed to prepare a family meal for 15. We had plenty of towels, blankets and pillows. The night breeze was perfect for the jacuzzi located right on the cabin porch. The theater room even had a pull out couch which made movie watching so relaxed and enjoyable. I highly recommend this cabin for family get aways. Stores and entertainment outside the cabin were 10 to 20 min away. Very convenient when traveling with a large group"
Reviewed on 08/17/2021
Brian S.
4.4
Very good
"Spacious cabin in a beautiful setting just far enough away from the crowds. Only a few things were not great. Lots of bugs inside the cabin on the bottom floor. Only about 1/4 of the grill worked. Could have used more than two trash bags and two dishwasher tablets for a cabin that sleeps 16. Pool table and air hockey and theater room were great for the grandkids. Overall a good stay."
Reviewed on 07/27/2021
4.2
Very good
"I highly recommend staying at the cabins. The customer service was amazing, the property was clean overall."
Reviewed on 07/07/2021
Heather S.
4.8
Outstanding
"Management was excellent, quick to respond to any needs or concerns that arose (which were minimal). Large spacious cabin with ground level walk in for those who have difficulty with stairs. Had all the basics necessary for a comfortabe stay. The game room was priceless, escpecially for the one rainy day during our stay. Kept the kids and adults entertained. Was able to utilize the theater room for movie viewing. THe migrating millipeds were our only concern, they invaded the lower floor, but this is a cabin in the woods so bugs are to be expected on occasion. Would recommend to anyone needing the space that this cabidn extends for large families or groups. Would definetly stay again. Cabin was also conveniently located to Smokey Mountain National park, Gatlinburg, Pigeon Forge, Townsend, as well as Fox Fire Farms (WHICH WE HIGHLY RECOMMEND). THanks for a great family vacation."
Reviewed on 07/01/2021
Jeffrey W.
5.0
Outstanding
"Our vacation stay with Elks Spring Resort was just the most Amazing place we have ever encountered. The total review of it was to the point as described. The cabin was very clean, customer service was awesome, getting out and touring was just simply amazing and we recommend anyone wanting to vacation to stay here one time. You will not Regret your stay. We will come again. Thanks Elks Resort for an Amazing Vacation."
Reviewed on 04/27/2021
David C.
4.4
Very good
"Overall it was very fitting for our family and accommodating for the size of our group. The two hour delay to check in kind of sucked only because we have 10 kids with us and they just wanted to be there. The cabin was for the most part clean inside the grill needed alot of love. We would definitely be back though in the future, beautiful view and very relaxing week."
Reviewed on 04/02/2021
Veronica P.
3.2
"The cabin was clean, nice, modern for the most part but lady bugs kept appearing in the cabin like a nest was there, then you can't play music while in the out door jacuzzi even though your on vacation that's annoying."
Reviewed on 03/17/2021
James M.
4.4
Very good
"Very nice cabin for families."
Reviewed on 11/30/2020
4.4
Very good
"The cabin was amazing, beautiful, and a site to see. The only issue I had was we found some garbage around the cabin hidden which we found weird but with corona definitely felt it should've been taken cleaned better otherwise was a great stay for our first family vacation. Definitely think we'd love to do this as a yearly family stay:)"
Reviewed on 11/20/2020
3.6
Good
"Elk Springs customers service was great. The cabin Diamond in the Rough was okay. The place was dirty, dog hair everywhere, the rug in the living room was nasty and not cleaned, the carpet in the main bedroom was nasty, had dog pee stains, dead lady bugs everywhere, the couches where old and worn down, the arm of the one had a hole. The comforters on the beds where not clean, it looked to have dog slobber or something else on them. The rocking chair by the door was broken. For the amount of money that was paid to stay there, I would have expected a cleaner, updated furniture cabin. Elks Springs did offer to send someone back to come clean but I had already started cleaning."
Reviewed on 11/15/2020
4.6
Excellent
"It was absolutely wonderful. Elks Springs kept me well informed from the time I booked our stay to the very minute we checked out. The cabin was so BIG and accommodating. Loved the fact it had three levels so it felt like we could all have some space. The views from the third floor were amazing!"
Reviewed on 10/20/2020
1.2
"The theater didn’t work along with other games. Their was dirty under where lying around the property wasn’t cleaned properly. The light fixtures was disassembled and the staff was very unprofessional nothing was escalated I have yet to receive a call from management a month later I spent"
Reviewed on 10/16/2020
Carlos P.
4.2
Very good
"Overall really good experience with the management company. The property was in a good location. The property was clean considerIng the age of the property, the only issues that need to be addressed is that the carpets and rugs need a thorough cleaning and the decorations on the top of the cabinets need to be cleaned (extremely dusty). Overall we had a pleasant two night stay."
Reviewed on 10/11/2020
Veronica S.
3.6
Good
"There were 11 adults that met there only 7 slept. It was big and roomy enough for all of us with the exception of seating. 6 chairs at dinning table, 4 stools at kitchen island. There were four more up 18 steps at game table. So not everyone can sit to eat and you have to carry chairs around to play games upstairs. I couldn't figure out the movie projection and probably needed some extra cords."
Reviewed on 10/05/2020
2.2
"Not that great. Washer was full of dirty water when we arrived. They did send a repairman but he could not fix because he needed a part. When we went to use the grill out on the deck it was dirty as well & we had to clean it before grilling. There was a pole lamp in the living room that was broken. I could tell it was not cleaned very well. The down stairs toilet moved every time you got off of it & make a loud noise. It was not bolted to the floor dry well. We asked for a partial refund & were denied both by Elk Springs & Airbnb. Not using either place ever again."
Reviewed on 10/01/2020
Cory M.
1.6
"There was really no parking, the cabin is very outdated compared to about 80% of all other vanins in area that I have stayed in. Would never stay again or refer to anyone"
Reviewed on 10/01/2020
4.6
Excellent
"Pleasant vacation. Great quiet location.
The cabin could use a more thorough cleaning. Inside the closets and under the beds had not been cleaned in some time. The grill was covered with grease and grime. Overall the cabin was well stocked, plenty of plates, cups, glasses and utensils, towels, etc. It could use more than two dishwasher tablets for a five day reservation. There were hundreds of small worms around the hot tub area coming into the basement but that is not the owner's fault. An exterminator did come by the adjacent cabin and stopped to spray for them.
Overall, very pleasant, relaxing location. The check out message asking for certain items be done (start dish washer, etc) arrived after we have already left. A bear came to check the neighbor's garbage cans (100 feet away) as we were loading the car to leave and it was not phased by our shouts or car horns."
Reviewed on 07/17/2020
Jordan M.
2.0
"This review will pertain to the 5 bedroom cabin "Diamond in the Rough". On their website they only post the positive reviews. My family, 10 of us, were extremely excited about going to Gatlinburg and staying at this cabin after reading the reviews posted on their website. Once we got to the cabin we were extremely let down. I will list some of the issues here. The cabin wasn't cleaned well. There was trash left behind. For example there was a used bar of soap left in one of the showers. Too much to list past that one. The TV in the living room couldn't have been bigger than a 20". One of the smallest TVs that I have ever seen. It was laughable. The lighting was terrible. There were extremely dim lights all over the home. However the biggest issue that we had was that the bottom floor was completely overtaken by centipedes. Alive and dead. It was terrible. Thousands of centipedes. 3 of the 5 bedrooms were downstairs so that means 3 couples had to deal with them. I attached a photo for reference. I never write reviews unless it is absolutely a terrible experience. Well it was just that. I hope this helps someone."
Reviewed on 07/15/2020
4.8
Outstanding
"We visited with a large group for a baseball tourney. Close enough to the fields and far enough from the chaos. The cabin was spacious and comfortable. On the second night we had a bear in the driveway it was AMAZING."
Reviewed on 07/06/2020
Kenyah F.
4.8
Outstanding
"Initially trying to find my specific cabin and log in and get the access code was a little frustrating because the property has low internet connection through out and I could not get the information I needed when I arrived. however the customer service representative was very helpful and gave me everything over the phone. Cabin was clean, Jacuzzi was clean. we just had a very bad centipede/ bug issue downstairs in the room and hallway. they responded fast and Steve's pest control however the issue was the entire duration of our stay."
Reviewed on 06/18/2020
Saundra W.
5.0
Outstanding
"The cabin was amazing I loved every room and I can’t wait til my next visit."
Reviewed on 05/31/2020
4.8
Outstanding
"We love it had lots of room."
Reviewed on 03/18/2020
Gregory B.
4.8
Outstanding
"A great vacation with the family. Wishing for snow and we got 3 days of it. Was not a lot but the grandkids had a great time. They were able to make a small snowman on 2 of the days. Next time would be to find one with not as much of a steep parking. Getting to it was not a problem. Overall a great experience."
Reviewed on 03/03/2020
Holly H.
5.0
Outstanding
"Perfect cabin for our family during our wedding weekend! Everything was perfect! The cabin was very accommodating for all of us. We had a few slips on the ramp out to the drive, luckily no on was hurt. Maybe suggest a salt bucket on the porch for slippery conditions! Other than that we couldn't have asked for a better stay!"
Reviewed on 02/25/2020
Tina C.
2.0
"This was the third time we rented Diamond in the Rough and unfortunately it will be the last. What a disappointment to my entire family. I left two messages with Elk Springs to no avail. One was about the filth in the bunk beds (dog hair and crumbs) and the other was with regard to the bed in the lower king bedroom which collapsed when my handicapped brother in law went to bed. There were also issues with lighting that didn't work but the worst part of it all was how filthy the place was. As I stated in my message to the management which was not responded to - we left the place cleaner when we left than what we found. It's a shame because years past were very enjoyable in this cabin."
Reviewed on 12/05/2019
Josephine M.
5.0
Outstanding
"We really enjoyed our stay at Diamond in the Rough. We were very familiar with the property and wanted to specifically stay at Elk Springs Resort. This home was very comfortable and had all the basics we needed. We had wished we had brought with us some DVD’s and games, as there were none there. The Elk Springs Resort Rental Company was great to deal with and had excellent follow through. We would love staying here again!"
Reviewed on 11/25/2019
4.8
Outstanding
"This is a great getaway for family and friends. I highly recommend Elk Springs Resort."
Reviewed on 10/01/2019
Linda B.
4.2
Very good
"Our family loved Diamond in the rough cabin it was very clean and stocked with everything you would need we will return thank you guys"
Reviewed on 08/08/2019
Rachael K.
5.0
Outstanding
"The cabin was in a great location. We were tucked into the woods with magnificent views, but 10 minutes away from downtown Gatlinburg. Dollywood, Anakeesta, Island at Pigeon Forge, is the many hiking trails, museums, aquarium all within 30 minutes. Cabin was 3 floors of fun for all. Theater room huge hit, pool and air hockey used a lot. We turned heat down on hot tub and that served as a “swimming” area for a couple of little ones.
One negative...MILLEPEDES! They freaked out some of the children and they would not sleep in their rooms. My husband and I had at least 4 extra on our floor every night.:( Guess it was a tough year for them, management did come out every day to clean up, spray in and outside."
Reviewed on 07/22/2019
4.4
Very good
"Overall it was a nice cabin and we enjoyed our stay. It would have been nice to have Cable TV in the theater room and more garbage bags. The management staff were very attentive to our requests. The location was relatively quiet and private."
Reviewed on 07/07/2019
Ashlyn T.
4.8
Outstanding
"We had 14 people and had an amazing time! Cabin was super clean will be staying again"
Reviewed on 06/11/2019
Jane S.
5.0
Outstanding
"We were living our dream during our 6 night stay at the Elk Springs Resort. The property was wonderful and with 5 adults and 4 children, the 3 floors easily fit all of us and allowed everyone to do their own thing without crowding each other. The kids adored the game room and we all loved the theater room. The beds were comfortable with plenty of room and bathrooms for all. From morning coffee on the deck to cooking steaks on the grill, it just couldn't be any better. Our grandkids kept giving us hugs and saying "thank you, thank you!" We loved it and being so close to the Park, the Arts Community, shopping, was a big plus. The refrigerator was not working properly when we arrived and maintenance was out right away to bring us a substitute frig while they worked on ours. They had to replace the refrigerator, but kept calling to give us progress updates even when we were out exploring. Great customer service"
Reviewed on 06/09/2019
Cathey S.
4.6
Excellent
"We were very pleased with the accommodations at Diamond in the rough with one exception. The refrigerator did not keep food as cold as it should and the ice maker did not work. Called maintenance out 3 times and every time he said it was fine. Thank goodness we had an ice chest for ice. Probably need to replace it. Our grandkids loved the media room and air hockey, pool table and hot tub. Hope to come again soon!"
Reviewed on 06/02/2019
Chris B.
4.2
Very good
"It was in a great place. Only things where the floors in the play room was in bad shape! Could use new pool sticks for sure. Other then that we loved it. Would definitely stay again! Thanks Chris Barrett Jr"
Reviewed on 04/09/2019
5.0
Outstanding
"It was everything, makes you not want to leave."
Reviewed on 04/03/2019
Jaunita J.
4.6
Excellent
"Our rental was excellent and so spacious. Everything went smooth and we enjoyed our stay. There was however and issue with lady bug investation."
Reviewed on 03/02/2019
4.6
Excellent
"Overall, a nice cabin and a good location for a 'safe' stay in the winter in case it snows. The drive up to the cabin is pretty easy. The view wasn't bad and the grassy areas around the cabin were great for our dog. The beds were comfortable. The couch in the main room is definately showing wear and tear and the TVs in the common areas were really too small for the rooms. Better towels would be nice - they really felt like sand paper when drying off. And brighter lights in the kitchen would be nice - it was almost too dark to cook. But overall, we had a great time and the cabin fit our group of 6 very easily."
Reviewed on 02/21/2019
Elizabeth T.
5.0
Outstanding
"Our son decided on a destination wedding in the Smokey Mountains. We needed a large enough cabin for 15 family members. This was perfect! Clean and cozy. Besides the picture perfect wedding, we enjoyed ice skating, snow tubing, shopping down town Gatlinburg, and especially enjoyed a few hikes in the Smokey Mountains National Park. It snowed the day we arrived- Gorgeous! We also enjoyed the view of the evening sun setting over the mountainside from our front deck and star gazing at night with a cup of hot chocolate. Amazing time! We will be back. Gatlinburg is beautiful!"
Reviewed on 02/04/2019
D E D.
3.8
Good
"We had a great time. Location was good, beyond most traffic so going to town was not a problem. Beautiful wood finish throughout the very large cabin."
Reviewed on 01/11/2019
5.0
Outstanding
"The experience was awesome! The cabin was clean and efficient. We can’t wait to book again!"
Reviewed on 12/27/2018
4.8
Outstanding
"We had a wonderful experience at the chalet. Clean and had everything we needed. Only downfall was tiny TV in large family room, need more chairs on deck upstairs. Media room never used only could watch DVD, disappointment that we couldn’t watch a football on big screen. Purchased on Groupon and you really need to read fine print seriously way too many hidden fees."
Reviewed on 11/07/2018
Ralph A.
5.0
Outstanding
"We had a great time in this cabin. So much space and didn’t feel like other cabins were to close."
Reviewed on 11/06/2018
Karla C.
4.6
Excellent
"A vacation to always remember
Only suggestion would be
If you bring as many people as we did, bring extra towels. We had 13 in the cabin"
Reviewed on 10/18/2018
Julian R.
4.6
Excellent
"Staying in the cabin was a lot of fun, it was very spacious and the theater room was great for watching movies with my family. It was a little tricky getting to the cabin due to it's location and us not being used to small roads but after a few trips it was no problem at all. The location was perfect for going to the mountains and a grocery store was conveniently available close by. We had an amazing time, although the air hockey table was broken when we arrived the maintenance team did their best to quickly repair it."
Reviewed on 10/09/2018
4.8
Outstanding
"We loved the cabin and amentites. The only complaints I have is the fridge didn't work properly at first we had to unplug so we lost food that we purchased.
Also they only provide 1 roll of toilet paper per bathroom and 1 roll of paper towels. no dust pan or clears of any kind. So if you book bring toilet paper for sure. Other than that the layout was nice and offered privacy for each floor level. parking was crowded with neighbors but was workable."
Reviewed on 10/02/2018
5.0
Outstanding
"A shiort 2 day stay for a group of 8 that travel together every year. All in all we were happy with our stay, everything we needed and a nice addition of pool table and air hockey."
Reviewed on 09/02/2018
Tameka J.
3.8
Good
"Me and my family stayed at this cabin and unlike the cabin my mom, grand mom and aunts stayed in itbhad a few things I had to call office about. I needed a few more towels that they texted me and told me I couldn’t, lightbulbs were out. Knives were extremely dull, I didn’t get in jacuzzi myself but my son did and said it was “kind of slimy”. The jacuzzi also has a very mildew smell that came off of those who DID get in and the smell stayed in their swim gear. The freezer did not seem to be programmed to a very high setting because it took a long time to freeze popsicles. Last but not least, we had a few issues getting the TVs working in 2 bedrooms maintenance was called and took quite a while to come back for that and simply replacing a bulb and s family member eventually got the TVs working correctly. I also do not like the fact that more garbage bags are not given and that our garbage did not get replaced one time during our 3 day stay and it was coming out of the cage. The family getaway itself was nice and the cabin was descent but sometimes it’s the littlest things that can frustrate a trip and those are a few listed above."
Reviewed on 08/28/2018
Mathieu R.
5.0
Outstanding
"We are extremely positively surprised by Diamond in the Rough. Sometimes pictures can be deceiving but the cabin looked even better in reality. The house was very clean and very spacious. The beds were comfortable. The only minor comment that I would make is that there weren't enough plates for one meal for 13 people so we ended up having to buy paper plates which I don't find very environmental-friendly. Overall our stay was fantastic and we are planning to come back next year."
Reviewed on 08/08/2018
Robert J.
3.6
Good
"Wonderful cabin full of room and opportunities for lots of fun. However, the pictures online do not show how close the cabins are to each other. No room for the children to play outside by this cabin. Parking was a huge headache. We had a problem with spiders. We reported having a huge black widow spider outside the front door area and many other spiders. Someone finally came and got rid of the black widow but did not spray or even sweep away all of the other spiders around the cabin. It was a huge concern with our young grandchildren."
Reviewed on 07/07/2018
Charity J.
4.8
Outstanding
"It was awesome, relaxing and enjoyable. The only that could be changed were the size of the tv's for such large rooms."
Reviewed on 06/27/2018
James G.
5.0
Outstanding
"Between the adults and the kids there was 17 of us and we sleep comfortably. The kids were in heaven with the game room and theater."
Reviewed on 04/25/2018
Linda H.
4.6
Excellent
"0verall we had a very good time our only suggestion is we strongly believe that the tv in the common room main floor needs to be replaced. At the cost of the nightly rental compares to the cost of televisions today it really needs to be replaced it would effect our family’s return to that cabin"
Reviewed on 04/04/2018
5.0
Outstanding
"Very clean and spacious cabin. Management responded promptly to any minor issue we had. First time in Gatlinburg and I will be booking with Elk Spring again."
Reviewed on 03/06/2018
3.8
Good
"2nd time in Elk Springs Resort, 1st time the cabin was much cleaner, this time a lot of dust and ladybugs that were not cleaned up from the floor."
Reviewed on 02/28/2018
4.8
Outstanding
"We had 13 people for the weekend. The cabin was great. Everyone really enjoyed themsselves. We cannot wait for our next trip to the mountains!"
Reviewed on 02/24/2018
Sonya W.
5.0
Outstanding
"Elk Springs Resort Cabin Diamond in the Rough was beautiful. We had 4 couples and there was plenty of room for everyone. The cabins are close to downtown Gatlinburg but also secluded so can enjoy the peaceful surroundings. You are supplied with essential amenities all you need is whatever food you like. We will definitely be returning for future trips. They only downside was the older model TV's. I think upgrades for flat-screens are needed given that it's 2018."
Reviewed on 02/13/2018
4.6
Excellent
"We were very excited to get a chance to stay at your resort. Everything was very clean and we had everything we needed for our weekend. It was a hit with the entire family. If I had anything at all to say negative, it would be we had a group of pretty noisy neighbors in the cabin right above us, Majestic View, I believe the name of the cabin was who were out plate at night, playing loud music and yelling. Being our first time there we didn't complain about them, and I am sure had we you all would have handled the situation. Other than that every thing was wonderful! Thanks for the fun time and awesome place to stay."
Reviewed on 01/24/2018
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