Luxury 3 Bedroom Gatlinburg Cabin with Home Theater Room and Sauna Room

2450 ft² House

Overview

3 bedrooms
10 guests max.
House
2450 ft²
3 bathrooms
No pets

Amenities

Dishwasher
Washing machine
TV
Air conditioning
High speed internet
Sauna
Fireplace
Microwave
No pets
No smoking
Kitchen
Family-friendly
Grill
Hot tub
Iron
Coffee machine
Toaster
Heating
Fridge
Restaurant
Fitness
Dryer
DVD player
Balcony
Parking
Fan
Eco-friendly
Blender
Pool table
Patio
Golf
Fire extinguisher
Smoke alarm
Carbon monoxide detector
Bed linen (free)
Towels (free)

Safety and hygiene measures

Contactless check-in/-out

What's nearby

Fishing
Rooms
3 bedrooms
2 king size beds
2 large double beds
1 couch
Sleeps 9
Additional rooms
3 bathrooms
Description

Relax after a day in the Great Smoky Mountains National Park in your own private theater room with 9' Theater Screen and reclining theater seating. Or how about spending 20 minutes in your own private Sauna? Hilltop Hideaway features 2 master suites with jacuzzi tubs and a rain shower as well as third bedroom with Queen over Queen bunk beds that can sleep up to 4 adults. This 3 Bedroom 3 Bath cabin also features a pool table, game table, outdoor hot tub with views of the smokies on one of the 3 decks and a Stainless Steel Gas Grill. FREE wireless internet!

Bedroom and Sleeping Arrangements:
Main Level - Bedroom 1: King Bed - Sleeps 2
Upper Level - Bedroom 2: King Bed - Sleeps 2
Lower Level - Bedroom 3: Queen Bunk - Sleeps 4
Lower Level - Sitting Area: Queen Sleeper - Sleeps 2

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Property policy: the primary guest must be at least 21 years old

House rules
Pets not allowed
Smoking not allowed
Host
The offer is provided by a professional host. This host has committed to providing products or services that comply with the applicable rules of Union law.

1844 Elk Springs Way

37738 Gatlinburg, Tennessee, US

Leslie H.
4.6
Excellent
"Our stay at this cabin was memorable! My family was impressed by the comfort of the cabin and the beauty of the surroundings. We enjoyed it so much that we are going to try to make it a tradition.."
Reviewed on 07/06/2024
Bobby C.
3.0
"The theater room didn’t work at all which was very frustrating. The furniture is extremely uncomfortable. It was clean. We have rented multiple times with Elk Springs Resort and we are becoming extremely disappointed."
Reviewed on 06/01/2024
Daniel W.
3.6
Good
"We had an excellent trip. The location and most of the amineties were awesome. However, the cabin is listed under luxury and that comes with certain expectations. First the furniture on the main floor was the most uncomfortable things to sit on. The mattress on the top floor seemed to have been there since the early 1980s. The shower on the top floor is pretty and up to date but the water pressure was so poor it felt like a sprinkle instead of a rain, the seating in the theater is not comfortable nor modern therfore was not used. All of the tvs/DVD players were way to small for the space and barely viewable due to the blurry picture. The main living areas were very clean but the closets had a thick layer of dust in places. There is an open wire in the media room just laying in the floor, and the jets in the tubs needs to be cleaned. Finally my dad would have liked to have had a kruig."
Reviewed on 04/08/2024
4.6
Excellent
"The cabin could use more lighting in the kitchen, internet didn’t work very well and the sofa in the living room was very uncomfortable. Putting those things aside the cabin was clean and kept us warm and dry and that was all we needed."
Reviewed on 03/17/2024
Savannah M.
4.6
Excellent
"We stayed here for a weekend and were overall satisfied. Check in was effortless and overall the cabin was very clean other than one pair of sheets having some hair (could’ve came from dryer so we didn’t make a big deal). The amenities were as expected with a nice theater room and pool table. The only issues we encountered was that the grills self igniter didn’t work so we had to use a lighter and we couldn’t get but one side of the jets on the hot tub to work. However the grill the was very clean and a nice thing to have and we still enjoyed the hot tub. There is a number to call for these things if they are an urgent matter that they can come fix but it wasn’t worth the hassle for our two nights. The beds are very firm mattresses which was not our preference but for a short stay was manageable but definitely would’ve hated it if we stayed longer. The beds also could use an additional blanket or heavier comforters. Downstairs stay very cold even we turned up the heat so plan ahead and bring extra warmer blankets especially if you’re a cold person. There was 3 fleece blankets in the cabin closets so we managed but wished we had more. Just a note that this would not be a cabin for someone who struggles to go up and down steps so make sure you read about the layout of the rooms and what levels they are on. This is our second stay at an Elk Springs Cabin and both times we’ve been happy and would stay again in the future."
Reviewed on 02/12/2024
5.0
Outstanding
"This is my 2nd time staying at Elk Springs Resort, and I love their cabins. My kids loved the theatre and everyone had their own floor. We will be back in the spring."
Reviewed on 01/29/2024
Cathy C.
4.8
Outstanding
"Very nice cabin and great for larger groups. The only downside is that there is not a full beautiful view of the mountains."
Reviewed on 11/14/2023
Richard W.
5.0
Outstanding
"Secluded up in the hills & a short drive to town. Kids loved the indoor movie theater & the pool table was a win win. Very open floor plan made are stay very comfortable."
Reviewed on 08/06/2023
4.8
Outstanding
"We chose Gatlinburg for our family reunion. Although most of the attendees stayed in town, I refused. Who comes to the mountains and doesn't stay in a cabin. I hadn't been to either Gatlinburg or Pigeon Forge before. It was much too commercialized for my liking, but most of the group loved the area. I just wanted to relax from my hectic job, so I spent most of my time in the cabin as it was beautiful, peaceful and comfortable. We had our reunion dinners and games there 4 out of the seven nights. It was big enough for people to visit without being on top of each other. The only issues we had were the grill and the door. The grill had not been cleaned, and the drip pan didn't stay in place. The electronic lock on the door broke twice. Maintenance came out quickly the first time. The other time was at departure, so I don't know the timeframe. If I ever were to go back to Gatlinburg, I would stay at Elks Springs for sure, although I would probably try another cabin because there are so many beautiful ones there."
Reviewed on 07/21/2023
Jason P.
4.8
Outstanding
"Very well maintained cabin, with all of the listed amenities being clean and functional. We were very pleased with our stay. Close to downtown Gatlinburg."
Reviewed on 04/26/2023
Nhu Cam E.
2.8
"When I arrived at the cabin, it was clean, but I encountered a problem with not having a "starter kit, " such as detergent. I informed the management via email, and they apologized and promised to deliver it, but it never arrived.

In addition, the Wi-Fi was slow and unsecured, with the name of the cabin as the username and "elk resort" as the password. The lack of a password was a significant security concern, and I was told someone could come the next day to fix it, but since I was only staying for three days, this was not a satisfactory solution.

If the staff had done a more thorough check of the cabin, including the guest's directions, these issues could have been avoided. Given the amount of money I paid and the poor experience, I have no intention of staying at the resort again or recommending it to others."
Reviewed on 03/17/2023
4.6
Excellent
"The cabin was very clean and no complaints. A couple things that I would recommend though.
1- curtains or blinds for the second floor windows. There were no window coverings on the second floor.
2- Add a couple hand holds for the shower/tub on the second and third levels. The tub was very high and for a shorter person very unsafe to step in."
Reviewed on 03/08/2023
2.6
"The cabin has great potential and location is great! It was spacious enough for 8 of our guests. However it was was very dirty, the floors were not clean there was dust ever and the worst was that the sheets were not changed, there was droll all over the pillow cases it was disgusting. I would definitely bring my own, the fans had so much dust on it you can see it so easily the floors were so dirty. I would rate my experience a 3/5 but I wouldn’t go back to this cabin."
Reviewed on 02/14/2023
Father Ryan High S.
5.0
Outstanding
"We had a great time, we had to check in a couple of hours late due to it not being ready but besides that it was a great stay. Grill worked great, would recommend updating theater rooms to handle more inputs or screen cast. We loved the cabin!"
Reviewed on 01/18/2023
Malinda P.
4.8
Outstanding
"Great cabin. Great location if you go in from Gatlinburg. Clean. Very roomy. Only issue was we couldn't get DVD to play. Kids were bummed about that because it rained one day. I couldn't find a can opener either. Overall, we had a great time."
Reviewed on 01/10/2023
3.0
"The cabin was outdated. Needed handrails for whirlpool tubs, additional hooks/towel racks in bathrooms. Needs luggage racks, laundry basket, more linens/pillows, new beds, dressers (drawers fall out), etc... We were afraid to use any of the "amenities" as there are signs everywhere about how they will charge/fine you for everything- including leaving a wet towel on the floor- it makes for an uncomfortable stay."
Reviewed on 11/27/2022
James G.
5.0
Outstanding
"This was a great cabin! We had a wonderful stay here. The views are breathtaking. The movie room was a lot of fun- especially since we got to watch Maverick again on the big screen! LOVED LOVED LOVED the very deep jetted tubs and the hot water for a good soak after walking all day! Customer support for Elk Springs is available 24/7 by text and we love that anytime we have a question someone is right there within minutes with an answer! We frequent Gatlinburg 2-3 times a year and will definitely be staying at an Elk Springs Cabin in the future."
Reviewed on 10/23/2022
JUAN M.
3.0
"FOR US AS A FAMILY IT WAS OUR FIRST EXPERIENCE, HONESTLY EVERYTHING CLEAN, BUT A BAD COMMUNICATION REGARDING DAMAGED EQUIPMENT, A DAY BEFORE AND ALL PAID CONTACTED ME THAT THEY DID NOT WORK. A SMALL EFFORT TO RESOLVE THE SITUATION. THEY MINIMIZED THE PROBLEM WITH EXCUSES AND SENT IT TO WASH AND DRY IN ANOTHER CABIN, THEN THE GRILL. AND MORE...OUR NEXT VACATION IS PROGRAMING TO ANOTHER STATE."
Reviewed on 10/10/2022
Brandy T.
4.8
Outstanding
"The lodge was perfect. Close to activities and nice resort area."
Reviewed on 09/25/2022
2.2
"House was dirty and not well kept, both the dishwasher and gas grill did not work and required a service visit.
Remotes for the theater room were kept on cables that didn't stretch to where you sat.
Windows were filthy and there was dust and cobwebs everywhere. Our bed frame was broken and had been screwed back together with a 2x4."
Reviewed on 06/14/2022
Marianne A.
3.4
"Our rental was lovely with some minor inconveniences/disappointments. The space had many fun features! We really enjoyed relaxing in the sauna and hot tub and using the movie room. However, the space was slightly dirty (I found clumps of hair and old cereal on the floor, and my daughter picked up a pill she found near her bed). The grill hardly worked and had broken knobs, and our dishwasher was broken. Maintenance came after I called twice, and it still didn’t work properly after they “fixed” it. For the price, I expected better."
Reviewed on 05/08/2022
5.0
Outstanding
"Our experience was amazing. The cabin was clean and had everything we needed. The movie theater and sauna was a great addition and very relaxing. We thoroughly enjoyed ourselves. it was a little difficult to find."
Reviewed on 02/08/2022
3.6
Good
"The furniture needs to be updated as it is very old and uncomfortable. The televisions were much smaller than we expected."
Reviewed on 01/12/2022
5.0
Outstanding
"The staff and the resort as well as the cabin at Elk Springs were amazing!
Great job!
We will absolutely be staying here again!"
Reviewed on 01/02/2022
Jo El S.
4.6
Excellent
"I think I was more in love with the IDEA of this cabin than the reality. It had a lot of bells and whistles which put it heads and shoulders above the other cabins in the area. I loved the idea of having a THEATRE room and a Sauna! The kitchen was perfect and the view from the dining room table was very pretty! Cheese and wine parties were enjoyed from the picnic table on the patio. We enjoyed the gas fireplace several times and loved the ease of it. The hot tub was in great working condition. But I wouldn't stay here again because the furniture was really uncomfortable. The first night I kept losing feeling in my thighs b/c the mattress was so FIRM! I "fixed it" by adding layers of blankets underneath so I could sleep through the night. The seats in the theatre rooms were also uncomfortable. We tried to fix it by propping up our backs and legs with pillows but you still wished the movie was shorter. The couch in the living room was also very shallow. I would have preferred a really loungeable couch in the living room with a BIGGER TV over the Theatre room."
Reviewed on 11/15/2021
4.8
Outstanding
"Fantastic place to stay. The only thing was the water pressure was awful and water in shower wasn’t hot. Had to take a quick warm shower before temp ran out. Grill... yikes.... Other than that place is spectacular. Spacious. Movie theater was fantastic."
Reviewed on 10/30/2021
Jennifer L.
5.0
Outstanding
"We have been booking cabins with Elk Springs for several years. They consistently do a fantastic job. The cabins are exceptionally clean and well kept. Their customer service is above and beyond helpful. Hilltop Hideaway was perfect for our group of 7 (4 adults and 3 kids). The theater room was a highlight for the kids."
Reviewed on 10/20/2021
Carolyn G.
1.6
"
The cabin is old and smelly. Not kept up! We left a beautiful cabin we had booked for the first few days that put this one to shame though that would not take much.
Chunks of food was left in both sides of the sink. Coffee stains in the sink. When you cooked grease would drip from the vent hood!
The bedroom on the main level smelled really bad of pee. The furniture is old and dirty. The chairs sink down in if you sit in them. The arms of the chairs are filthy.
The windows are all filthy. Rockers on the deck are all dirty.
The beds and the bathrooms look clean. I feel like the cleaners came in and just did the very basics.
The owners obviously do not care or how much pride in this place the pictures that are on the Elks Springs website are the same furniture back it definitely does not to pick the furniture now. The pictures are very deceiving and the place does not look like that now like they do in the pictures.
We called the management company and they said they would send cleaners out. But cleaners cannot fix p. m. carpet smell was so strong we had to close the door put a towel at the crack of the door. The cleaners did come out and they wiped off the vent hood with a paper towel and took the food out of the sink I didn’t clean the sink. Then told the rental company we were packing up and leaving. Which we were not we were just wanting a clean cabin or to be moved or to get a discount. The rental company said they were going to refer us to the manager and have the manager call us. they never did never heard another word from them. They said they were going to find out about a discount we never heard anything about getting a discount. I have a feeling this property management company has the cleaners go in and just touch up between renters and they really do not ever intend I’m trying to make anything right they say they do but it never really happens. I would not run again from elk Springs resort. We are picky"
Reviewed on 10/19/2021
Michelle F.
5.0
Outstanding
"My vacation rental was everything I had hoped for and more! Not only did we have everything we needed at our rental (like plates, cooking utensils, towels, entertainment, etc) but the spot that it was located in within Elk Springs Resort was so gorgeous, I already want to come back."
Reviewed on 10/17/2021
3.8
Good
"I have stayed several times with Elk Springs and if it wasn’t a good experience I wouldn’t keep coming back. Overall it was a nice place in in a good location as far as close to town but off the beaten path. There are several homes in the same area so not exactly private. The furniture could use some much needed updates and the lowest floor was much colder then the two floors above it. So to warm it we had to turn the heat up which then made the two upper floors too hot. Cleanliness is always a concern and most of it was to my satisfaction, though we did find a used diaper in a window sill when we pulled back the curtain. That was disappointing to say the least. In all like I said a good experience and more than likely will book again when visiting Gatlinburg."
Reviewed on 10/13/2021
Rebecca B.
3.2
"Cabin was great and as expected but there were numerous concerns around cleanliness. The showers had very obvious mildew growing up them, the arms of the chairs in the living room were supposed to be red but were black from age/use, the mid level bedroom smelt very strongly like urine if we left the door shut, and we found a pill on the floor of the upstairs bedroom (thankfully before my 1 year old did). The cabin has great amenities but is in need of a deep clean (dusting and such) rather than a quick clean between guests. I don’t know how someone cleaned the upstairs shower before our arrival and didn’t notice the black mildew all over the white shower liner."
Reviewed on 10/10/2021
Herniani S.
2.6
"The house was dirty and every morning we had bugs/worms all over the floor in the bathrooms, hallways and front door. The curtains were hanging off the curtain rods. The linens wrinkled. Disappointed...would not recommend."
Reviewed on 08/15/2021
4.0
Very good
"Hilton Hideaway is a beautiful log home. However, with the way the pictures are
posted online, I assumed the home would be free from bugs. The home is 3 levels. On the entrance level where the bunk beds are located and the home theatre system, an innumerable amount of small caterpillars filled bottom floor. Webs and spiders were all along the outside of home on all three floors filling many of the entry ways to the outsized decks. Had I known this were the case, I would have considered another rental. I would recommend having the home treated as this would be fitting for guests."
Reviewed on 08/13/2021
2.2
"Overall, the cabin just didn’t appear to be cleaned thoroughly (bedspreads, tables, floors, etc.) The downstairs was full of centipedes. We contacted management and they came out to spray, but it didn’t seem to help. Downstairs shower would leak water everywhere, because the shower curtain was not the correct size. Coffee maker was dirty."
Reviewed on 07/22/2021
Ginnette G.
3.4
"Cabin was beautiful but I think that it was not cleaned properly. Shower was dirty and floor was dirty. I think more lighting needs to be added as it was very dark when we arrived and had a hard time seeing the numbers of the cabin."
Reviewed on 06/01/2021
3.4
"Overall the cabin was a fun getaway. The amenities were generally as described and what you would expect at this price point. We were not overly impressed but not disappointed either. The biggest issue we had with the cabin were the very uncomfortable beds and abnormally small TVs."
Reviewed on 04/29/2021
Heather J.
4.0
Very good
"Overall the rental was ok. Pro's We enjoyed the sauna and hot tub. There was plenty of room for the 8 of us. Con's the cabin was older than I expected. The carpets and furniture were worn. The grout around the tubs need to be replaced because it has mold growing. Personally I feel if you are using your home for income, furniture and carpets should be replaced every 2 years. But overall, the cabin was clean and spacious. Oh yeah, the gravel driveway was horrible in the rain."
Reviewed on 03/03/2021
Jowanna W.
3.4
"Stay overall was good. We did have a winter storm that knocked out power for three days. I would suggest preparing guests for those things ahead of time. Elk springs was gracious enough to refund us for those days we were without power. We will definitely be returning!"
Reviewed on 01/14/2021
Donna H.
1.8
"We checked in to find the bedroom carpet and bathroom floor wet, called maintenance someone showed up about 11 pm and couldn't fix it. He said send someone next day. Next day they hadn't shown up by 10 like we were told called office said nobody told them. Also had to have theater room fixed. They sent someone else. We sat in the cabin 2 hours while they worked on it only to realize next morning bathroom upstairs was also leaking. Ask for someone to call me never got a response. The chairs in the living room were falling in. The place definitely needed some work. Sooo disappointed...."
Reviewed on 01/13/2021
Tiffany W.
5.0
Outstanding
"We stayed 2 nights in Hilltop Hideaway. The cabin was clean, comfortable and neat. The staff called to make sure everything was going well. Upgrading the size of the tvs is my only recommendation. We will definitely return."
Reviewed on 01/02/2021
Lauren L.
4.8
Outstanding
"I HAD AN AWESOME TIME!Everything was just like the pictures. I will say that I was a little disappointed that our driveway was not paved making it hard to drive up the hill without our car sliding. Other than that, we had a great time! I definitely would recommend this cabin to anyone! The staff was amazing and kept in touch with me everyday. They made me feel like family. My guest and I really enjoyed this trip!"
Reviewed on 12/15/2020
Brittany M.
1.0
"The worst, the cabin was not nice at all, the outlets in none of the bath rooms worked, except for the one upstairs beside the tub, Water leaked from the upstairs bath to the down stairs anytime someone showered. The dishwasher was falling out of the wall, to the point you couldn't load it. And for this I paid over three thousand dollars for 4 nights. There were no cords for the theater set up to work, I will never recommend this to anyone and will tell everyone I know to STAY AWAY."
Reviewed on 12/15/2020
Christopher E.
4.8
Outstanding
"Loved this cabin. Close to Gatlinburg yet far enough away to feel like your in the mountains. We stayed 3 nights. The Home Theater was awesome! A movie theatre in your own cabin! Hot Tub, Pool Table & Large 2nd floor wrap around deck were all amazing too. Never got around to trying out the Sauna, Ran out of time. You could stay in this cabin and never leave it your entire visit and still have an excellent time in Gatlinburg! Worth the price!"
Reviewed on 10/30/2020
Margaret M.
4.0
Very good
"The cabin and location was good. The furniture is very worn and dated, otherwise it was nice."
Reviewed on 10/19/2020
Elaine T.
4.0
Very good
"Loved the location and the cabin size. Didn’t like that the movie theater was Dvd only. Also Wished we had checked out the sauna early because it didn’t work."
Reviewed on 10/17/2020
3.8
Good
"Overall our experience was good. The first and second floor furniture needs to be updated, when you sit down on the sofas and chairs you literally sink down and hard to get up. We loved the sauna and Jacuzzis were great, the hot tub not so much chemicals were floating around had to have it drained and filled again with an extra charge."
Reviewed on 10/02/2020
Joi C.
1.8
"This cabin did not live up to its expectations! The WiFi did not work in the theater although I asked prior to booking due to the other reviews complaints. We were informed that it was fixed and was no longer an issue. Which brings me to my next point. There were multiple LIVE millipedes on the first floor, throughout the Sofa bed, the Shower and Bathroom. We understand that it is migration season but we should have been notified prior to booking. The master bedroom sheets were soiled. Although, housekeeping did swiftly provided new sheets, they did not change the sheets, and I, the consumer had to be the maid while on vacation. Lastly, the jacuzzi was filthy with dirty water as if it not properly cleaned in years. Overall, I was extremely disappointed in the cleanliness at this resort! I only rate 1 star because check-in and booking was easy."
Reviewed on 06/24/2020
Misty J.
3.0
"We have booked with Elk Springs twice and the first stay was great! This time not as good. Both of the bath tubs were very dirty and the main level shower spout was leaking. It was very difficult to get it to stay off so it dropped the entire stay. The entrance was covered with little centipede like insects that were also all in the basement bathroom and sitting area. We attempted to sleep in the upper bedroom but the bed was horribly uncomfortable so the next night we moved to the lower level. Same situation. Could definitely use new mattresses and the pillows were way too soft and would flatten out while asleep. The floors were also dirty. Our socks were filthy within a couple hours of walking around. The landing around the stairs leading to upper level were really dusty and the furniture could use some shampooing. But other than that, the cabin was do-able for the weekend. I definitely wouldn’t stay at this cabin again but look forward to a better experience next stay."
Reviewed on 06/24/2020
Jeffrey H.
4.0
Very good
"Overall the experience was great. The only problem was that the cabin wasn't cleaned before we checked in."
Reviewed on 06/21/2020
Scott N.
4.4
Very good
"Overall the cabin was nice, few things that would have been great to know. That the theater did NOT having streaming capabilities, the beds were very uncomfortable compared to other cabins"
Reviewed on 06/21/2020
4.8
Outstanding
"The cabin is Beautiful! 3 levels were Perfect for our crew! The downstairs was the Perfect little getaway for the kids! There is a lot of centipedes in the downstairs bathroom! But other than that, the cabin was Wonderful!"
Reviewed on 05/20/2020
Christina H.
5.0
Outstanding
"This was for my sons 18th bday we had a blast rooms were clean beds were comfortable and the Jacuzzi was amazing the mountains were beautiful and love the privacy we will be back for sure thank you Elks Spring we needed that the best vacation ever"
Reviewed on 05/13/2020
Lanea E.
4.6
Excellent
"I loved it the cabin was beautiful only thing we didn't care for the small TV's in the bathroom or how we couldnt connect to the internet in the movie theater room to play Netflix"
Reviewed on 03/17/2020
Shirley S.
2.2
"The cabin was big, however, I do think it was small for 10 people. More than one person could not use the shower, orelse, the water would come out cold. And it's not pleasant in the winter. The wi-fi would not work. Really really really slow internet, and terrible service. The sofa mattress from the sofa bed had barely any cushion. All you felt were the wires almost coming out of the mattress. Terrible.
Our experience was not great at this cabin and we will not be coming back.
We also found a huge spider in one of the bedroom's. Disgusting!"
Reviewed on 02/26/2020
James B.
3.2
"Great"
Reviewed on 11/05/2019
5.0
Outstanding
"Very good cabin with good amenities. It has been wonderful stay and would definitely visit next year. One suggestion though is that if you are reaching the place at the night time, the building names are on boards which are not at all visible and you will have hard time searching for your cabin (management - please have radium boards/lighting around boards for visibility). Second, there is no signal on the phone, but I guess that's the idea.."
Reviewed on 10/29/2019
4.8
Outstanding
"We enjoyed our stay in the Hilltop Hideaway at Elk Springs Resorts. The cabin was clean, spacious and conveniently located. The staff was friendly and attentive and responded quickly to our one request during the stay. The only suggestion I would have would be that the driveway was a little hard to get up. It needs a little maintenance. Beautiful place with great service."
Reviewed on 10/16/2019
Roy W.
4.8
Outstanding
"It was a great overall experience. Great area, but the view of the mountain was obstructed by the trees in front of the cabin, even on the top floor it was still some what obstructed."
Reviewed on 10/15/2019
Chemeka P.
4.8
Outstanding
"Our cabin was clean, secluded and one with nature. We saw a bear cub beside our cabin 10mins within our visit. Close to Gatlinburg tourist attractions, definitely would recommend for my friends and family. Only down side is that this cabin is on a gravel step hillside. You will definitely need a vehicle with 4wheel drive."
Reviewed on 09/11/2019
3.2
"Theater room only worked with DVD player (they said that was stated in the contract an it wasn't) and the HDMI cord was broke. We would of got one but it's the 25ft one and needed a ladder to run it. Alot of centipedes in the bathroom. Just be careful going up the gravel driveway. Very nice cabin. Will stay with resort again but not one with a theater if we are not going to be able to use it."
Reviewed on 08/20/2019
Melissa S.
4.0
Very good
"I wanted to plan a relaxing bonding vacation for my family. I spent weeks looking for the best cabin. We arrived at The property and first had to tackle the gravel driveway. After doing that a few times it got easier. On the second day we returned to a first floor full of millipedes. I had to pick up each one individually with tissues. Picked up at least 30 and they just kept coming. My son who was sleeping downstairs had to always be wearing shoes. I called the company and they sent a maintenance guy over. He said he will spray but there is nothing more that can be done. I requested a vacuum be left here so I could clean them up easier and was told they don’t have an extra but will send someone to vacuum in the afternoon. When we came back in the evening I again had to pick up at least 30 millipedes by hand. Otherwise this is a beautiful cabin with great views. Overall we love Gatlinburg and will be back. I was surprised the management didn’t offer an additional discount for the millipede issue that was so bad at this location. I took another cabin for the rest of my trip and no issue here."
Reviewed on 08/18/2019
Tanya S.
5.0
Outstanding
"We had an amazing stay at Hilltop Hideaway. The cabin was clean, well stocked and maintenance. The pictures didnt do it justice and it exceeded our expectations. We loved every minute. The rainfall showers were definitely a favorite amenity."
Reviewed on 07/22/2019
Angela S.
3.0
"Everything seemed great the first day until the next night we started seeing spiders wood worms black centipedes and some more stuff... Issues with the upstairs shower.. My oldest child ended up bit by a spider from sleeping on the layout bed downstairs we end ended up having to take her to the hospital... We found out their was only one instead of two lay out beds.. You could hear everything coming from the room below up... It was a very eventful weekend... You could hear everything coming from the room on the second floor..."
Reviewed on 06/05/2019
Jennifer L.
5.0
Outstanding
"This is our fourth rental with Elk Springs. It was another excellent experience. The cabin was extremely well maintained, the appliances are up to date, and the amenities are perfect for the family to enjoy together. The customer service is top notch as well. We have never been disappointed and will continue to rent here. We can't wait to make another trip to the area because there's so much to do in Gatlinburg/Pigeon Forge."
Reviewed on 04/23/2019
2.6
"I have been taking my family on vacation to cabins for many years. I have never been to a cabin that was so unwelcoming. I would suggest taking down all the warning signs about charging for every little thing. It didn't seem like a warm welcome, we felt like we were just the next people to stay there. Also a regular maintenace should be conducted.
We had three baths but could only used at a time. They advertise a theatre but was not connected to internet, netflix, or any cable tv. Played DVDs but we had to find a place to rent them. It also showed trout fishing. We rented this cabins mostly because we thought we would be close to the water. Very misleading in my opinion."
Reviewed on 04/04/2019
5.0
Outstanding
"We had a great experience from the rental process, our stay, and departure. All the amenities were great as well as the service."
Reviewed on 04/02/2019
Deborah C.
5.0
Outstanding
"Overall we enjoyed the cabin and our stay. The only downside to the entire experience was the size of the actual living area. There wasn't enough seating for our party of 7 adults. (Minor issue) The cabin was beautiful and well kept. The location is very convenient whether going to Gatlinburg or hiking. We would have preferred to have a larger TV to watch the football game but once again a minor issue."
Reviewed on 12/04/2018
Charlene C.
5.0
Outstanding
"Only problem for me was the gravel driveway going up hill. Other than that everything was great."
Reviewed on 11/12/2018
Msheal A.
2.4
"They change my reservations to another cabin two days before my check in date the replacement cabin was not great like that one we booked out"
Reviewed on 10/25/2018
4.2
Very good
"The Hillside cabin is beautiful and location was great. Few areas for improvement: Sauna was a huge attraction but did not work; queen double lower bunk mattress was flipped over had to place couch cushions on top in order to sleep on mattress. Did not turn mattress over fearful of what might be on the other side. Much difficulty getting theater working. We were grateful we had high tech family members present."
Reviewed on 10/24/2018
4.4
Very good
"Cabin was nice, But it needs new upholstery, bedding, and carpet. The carpet in the bedroom next to the kitchen on the second floor smells like urine."
Reviewed on 10/17/2018
Deanna L.
5.0
Outstanding
"Family Vacay"
Reviewed on 08/07/2018
3.0
"Important note: There are no hairdryers supplied. We found using Google Maps and GPS points 35-45-33N 83-27-12W was the only accurate way to get to house (Waze did not get to correct house).
We have rented houses from Maine to Caribbean and everywhere in between. The pictures were relatively accurate; however, they missed the signs throughout the house reminding you if you broke or damaged an item, the price you will be charged is marked with the signs. I have never felt so uncomfortable in a house.
Furniture was ok - our comforter had some stains & wear. Check out the excessive caulk job at the tubs.
We visited the house with our 2 adult children and their husbands. Cooking was difficult at best due to the poor quality and quantity of the cookware, silverware, utensils. The appliances, while stainless finish, were all entry level builder grade.
Basically, for about $500 they could have proper kitchen and other amenities that you would expect to be included at this price point. If you are driving - bring your own supplies.
We did not use the hot tub, sauna, or the media room as there were so many posted prices of what damaging different things would cost if we did use it and something broke (a $30 DVD cost $250 to replace - really?) The seats costs $950 (think basic movie theater seats).
Towels were another treat - think high school gym class or maybe Motel 6 – but cheaper.
Getting to the property was interesting, the house sits on a hill, and the driveway is loose gravel with ruts. The next door neighbors Chevy SUV could not get up drive. We ended up leaving one car at bottom of drive too.
Bottom line: If you don’t mind the constant reminder of signs, and plan on eating out, this is a decent house / cabin that will work for up to 6 people (one bunk bed set is in lower level); this house is fully functional, decent location to hiking / town / other attractions. Note: We have no idea who installed the signs - the re"
Reviewed on 08/01/2018
Richard B.
5.0
Outstanding
"We were able to enjoy our stay in this beautiful cabin. It was very clean and had everything we need for our stay could not of asked for a better mountain experience"
Reviewed on 07/31/2018
Rasagna P.
4.8
Outstanding
"We loved our stay at elk springs. It was absolutely peaceful and relaxing. Our kids had so much fun."
Reviewed on 07/19/2018
Rebecca W.
1.0
"I have been coming to vacation in the Gatlinburg/ Pigeon Forge area on a regular basis for the past ten years, and I have to say that this experience has been, by far, the worst. The driveway to our cabin was gravel that had not been packed down, which no one bothered to mention. This made getting to our cabin extremely difficult. The next morning came with a leak from the upstairs bathroom into the main level bathroom, which almost caused my 87 year old grandfather to slip and fall. That night came with me discovering stains on our king sized comforter (which looked suspiciously like blood), and maintenance bringing us a 2nd comforter, which was a queen and also dirty, and a 3rd comforter, which was still a queen. All of this occurred around 10: 30 at night, when I would have much rather been sleeping. The towels were dingy looking, and like sandpaper, the rain showers over the jacuzzi tubs were completely ridiculous and not practical at all, the dresser in the upstairs master is in horrible shape (I was scared to touch it for fear of it falling apart), and the WiFi was a cruel joke. When I spoke with a woman at the management company our second night, in reference to our comforter issue, I was very clear with her about all of the inconveniences we had experienced. I never received any sort of communication from management asking about our experience. The whole situation left the impression of complete indifference. There will never be a circumstance where I will use this management company again, and I would certainly never recommend them to anyone."
Reviewed on 06/20/2018
Melissa B.
3.6
Good
"House was clean and beautiful. Our Overall experience was really nice.
There is not a lot of insulation and can hear almost everything from 2nd to 3rd story. The upstairs bedroom king bed is squeaky and so is the floor. The upstairs tub was leaking down into the 2nd floor bathroom but they came and re-caulked it."
Reviewed on 04/23/2018
Yasmine S.
5.0
Outstanding
"I have to be honest the pictures on the web site and the actually resort omg it is ten times better in reality, super clean and just beautiful. only complaint i have was that the road was not paved but the place itself beautiful view of the mountains. it gave my grown children time to relax hike and reconnect. the resort staff stay in contact with you for all your needs and return your phone call immediately. loved it."
Reviewed on 03/31/2018
3.4
"We enjoyed our stay at Hilltop Hideaway despite a few issues. The cabin was clean and nicely decorated, but we did have to call for light bulbs upon arrival, and then the shower on the third floor leaked water into the second floor bathroom which meant that we couldn't use the shower in that bathroom during our stay. Kind of a bummer.
Otherwise the cabin is very nice and has a lovely view of the mountains."
Reviewed on 03/19/2018
4.6
Excellent
"Espectacular, un excelente fin de semana... Recomendado a propios y ajenos..."
Reviewed on 03/01/2018
Tracy B.
4.8
Outstanding
"From checking in to checking out, we loved our stay. The cabin was everything you see in the pictures. So quiet and peaceful. Our kids cried when we had to leave. Will definitely stay here again!"
Reviewed on 11/16/2017
Salahuddin Mohammad M.
5.0
Outstanding
"Great Place and location!"
Reviewed on 11/14/2017
Daniel C.
4.0
Very good
"Just a few comments, a dozen wine glasses no corkscrew.
The mainfloor toliet needs repair, continues to run.
We had an amazing time in the Gatlinburg area and at the end of the long day it was nice to get out of the crowds and relax in a quiet space."
Reviewed on 10/12/2017
Bob B.
3.4
"We choose this cabin, and paid a premium, for the media room. We wanted to watch football games during the weekend and this room looks great on the website. What they don't tell you is it ONLY PLAYS DVDs. No cable, no streaming, nothing but DVDs. We were very disappointed. Also, the floors on the middle and top floors are very load. They squeak with every step. Once anyone is up, it's hard to stay asleep."
Reviewed on 09/16/2017
Drew M.
4.8
Outstanding
"The cabin was located at a great location to get away from all of the crowds witch was wonderful after a long day. It was centeraly located near grocery store, shops, gas station, restaurants, and just a few short miles to down town."
Reviewed on 09/06/2017
Eduardo P.
5.0
Outstanding
"An awesome cabin in the smoky mountains with everything for the family to relax, if I'm ever back will definitely go there again!"
Reviewed on 07/18/2017
Jianhe D.
4.6
Excellent
"Water in the hot tub could be cleaner"
Reviewed on 04/18/2017
Teresa G.
4.8
Outstanding
"The cabin was amazingly beautiful. The view as well. We did have a few minor issues that were dealt with ASAP through a cabin visit and phone conversation. The cabin was spacious and clean."
Reviewed on 04/03/2017
3.8
Good
"The cabin was quite comfortable for us with 3 kids in tow. It was convenient to Gatlinburg and in a quiet 'neighborhood' of other cabins. There were a few things that we think needed to be addressed in order to make it a more enjoyable stay. Our fireplace would not stay lighted. Apparently the previous guest had issues as well. Someone came to repair it but the problem continued. (Contacting the rental company involved a bit of time on hold or leaving messages). While the media room is a great idea and a favorite area for our kids, it only works if you bring your own dvds or make a run to RedBox. At the very least have the ability to watch TV on the projection screen or movies on hand. Or possibly inputs on for the many devices people have now like Apple TV, fire stick, etc... we would consider staying her again with a few improvements."
Reviewed on 04/03/2017
5.0
Outstanding
"We loved staying at this cabin. It was very clean and the family loved using the theatre room, pool table, hot tub and sauna. It was our mini spa! Would definitely stay here again. The only issue we had (and it wasn't really an issue) was the pilot light would not stay lit on the fireplace so we didn't get to use it."
Reviewed on 03/31/2017
Jarma M.
5.0
Outstanding
"I honestly didn't know that I had that Rustic Girl inside of me, but once I arrived here, she emerged... This place was awesome. All of the amenities were fully functional. This place made me not want to leave. It has been put in place that we will be returning in January 2018."
Reviewed on 03/15/2017
4.4
Very good
"Really nice and relaxing experience. Wish we had splurged for a pool but overall was in love with everything"
Reviewed on 11/29/2016
Ranganadh P.
5.0
Outstanding
"The cabin was excellent and exactly as described! We enjoyed our stay"
Reviewed on 10/12/2016
5.0
Outstanding
"Gorgeous views, clean and well maintained, very close to the attractions, easy check in and check out process. I would recommend this place to everyone who either wants to stay and relax on the porch or go out and explore beautiful mountains."
Reviewed on 09/14/2016
Amanda B.
5.0
Outstanding
"Had me and my extended family in one cabin. 8 of us in total. 2 little kids and 6 adults. Had no problem getting rest. There was plenty of room and beds for everyone. Super comfortable and the view was amazing."
Reviewed on 09/07/2016
4.4
Very good
"Enjoyed time in smoky mountains. Quiet location away from hustle & bustle loved the 3 level cabin. Lots of space for family fun. Bring DVDs for movie theatre. Very nice cabin up on a hill some light bulbs were out parts of kitchen floor squeaked & appeared sticky. Anything you forget can get at food city 10 minutes into town"
Reviewed on 08/12/2016
4.6
Excellent
"Just wish that we could have more of the view of the Mountains from are cabin."
Reviewed on 08/11/2016
Angela D.
5.0
Outstanding
"Our experience with Elk Springs was amazing! We had originally booked a 1bdrm/2bath unit. There was a problem with it, and we were placed in this gorgeous cabin. This was an unexpected upgrade and we couldn't have been more excited. Elk Springs customer service is exceptional..The cabin was exactly as pics show and beautiful!"
Reviewed on 07/31/2016
5.0
Outstanding
"The cabin was great! Perfect location to town & activities. The view of the mountains from the cabin was gorgeous. The 3 bedrooms on separate floors worked out fabulous and we loved the theatre room! We did white water rafting, ziplining, different hikes in the mountains, restaurants in Gatlinburg. So much fun for all!"
Reviewed on 07/25/2016
Jaikishin C.
4.8
Outstanding
"We had a great experience. Absolutely satisfied with the stay !
It felt like home."
Reviewed on 07/02/2016
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