5 Bedroom Luxury Gatlinburg Cabin with Home Theater Room

3290 ft² House

Overview

5 bedrooms
14 guests max.
House
3290 ft²
4 bathrooms
No pets

Amenities

Dishwasher
Washing machine
TV
Air conditioning
High speed internet
Fireplace
Microwave
No pets
No smoking
Kitchen
Family-friendly
Grill
Hot tub
Iron
Coffee machine
Toaster
Heating
Fridge
Restaurant
Fitness
Dryer
DVD player
Balcony
Parking
Fan
Eco-friendly
Blender
Pool table
Patio
Golf
Fire extinguisher
Smoke alarm
Carbon monoxide detector
Bed linen (free)
Towels (free)

Safety and hygiene measures

Contactless check-in/-out

What's nearby

Fishing
Rooms
5 bedrooms
3 king size beds
3 large double beds
1 couch
Sleeps 13
Additional rooms
4 bathrooms
Description

A secluded cabin featuring home theater room, pool table, hot tub, air hockey table, 3 wrap around decks and more. Relax on your private deck soaking in views of bluff mountain or stay inside and enjoy a movie in our private home theater room with 9 foot theater screen and tiered leather reclined theater seating with surround sound. 5 bedrooms, 4 baths, sleeper sofa, 9 TV's, 9 DVD players, game table, air hockey and luxury furniture package. For your convenience, this cabin is also equipped with a washer and dryer and full kitchen including toaster, mixer, blender, coffee maker, microwave and dishwasher.

FREE wireless internet!

Bedroom and Sleeping Arrangements:
Main Level - Bedroom 1: Queen Bed - Sleeps 2
Upper Level - Bedroom 2: King Bed - Sleeps 2
Lower Level - Bedroom 3: King Bed - Sleeps 2
Lower Level - Bedroom 4: King Bed - Sleeps 2
Lower Level - Bedroom 5: Queen Bunk - Sleeps 4
Lower Level - Sitting Area: Queen Sleeper - Sleeps 2

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Property policy: the primary guest must be at least 21 years old

House rules
Pets not allowed
Smoking not allowed
Host
The offer is provided by a professional host. This host has committed to providing products or services that comply with the applicable rules of Union law.

1816 Elk Springs Way

37738 Gatlinburg, Tennessee, US

T Dean L.
4.4
Very good
"Easy to find, great condition very comfortable furniture."
Reviewed on 04/29/2024
Tami T.
5.0
Outstanding
"Our family, plus friends, stayed here for fall break and had a great stay. Our cabin was the perfect size for our large group. It was clean and homey. We loved that it was stocked with dishes/glasses/mugs for this many people. Loved the porches with lots of seating! Felt remote but very close to Gatlinburg actually. Also only 3 miles to a grocery store."
Reviewed on 10/31/2023
3.8
Good
"The time with extended family for theb1st time was priceles; the cleanliness of this particular cabin was less than stellar"
Reviewed on 08/06/2023
4.8
Outstanding
"The entire family of 13 stayed at the Serenity Lodge for a week. The cabin was awesome and the pictures were very accurate. We had a wonderful time and actually watched bears in the driveway."
Reviewed on 07/20/2023
3.0
"First off house itself is very nice. But there was cleanliness issues, layers of dust on curtains over sink and elsewhere you could tell it hadn’t been properly dusted in a long time.., toilets were dirty, couple of
Bed sheets had what looked to be pet hair and another had long hair and stains. Trash under bed. We were unable to use hot tub due to not being cleaned properly, it smelled sour and had white film. Ceiling leaking in several places. PICKETS loose and push away from railing on third deck where hot tub is, very hazardous. The kitchen is not very well stocked. For the amount of money guests pay, these things should not be an issue. We stay every year in different cabins and I have never had these amount of problems. We have even used Elk Springs resort in the past and have been very satisfied."
Reviewed on 07/02/2023
Amanda P.
5.0
Outstanding
"All in all great stay. I think a warning for the very hot water needs to be posted. When we had a power outage there was a quick response to keep us posted. Clean and roomy for sure! Would stay again hands down &xD83D;&xDE0A;"
Reviewed on 03/20/2023
Aaron G.
5.0
Outstanding
"We absolutely loved this place. Great cabin with beautiful views. Only issue I had was we never could get the projector/movie room to work. One suggestion I have is take a picture of the entrance to the cabin and show the layout of each floor. I can't wait to stay here again."
Reviewed on 12/06/2022
4.0
Very good
"Everyone we spoke with from ELK springs was wonderful - helpful and interested. Very conducive layout for family gatherings - centrally located. Good size bedrooms. No blankets - it was cold. Hot tub worked and was good. Overall, the facility was not cleaned to a good standard. outside deck areas full of spider webs. Windows needed to be cleaned desparately."
Reviewed on 11/16/2022
Rosalyn D.
5.0
Outstanding
"We are regulars at Elks and enjoy each time we come The cabins are so beautiful and the staff is he greatest"
Reviewed on 10/11/2022
Darrell H.
5.0
Outstanding
"The cabin was great, clean, beautiful i am definitely going back to this company"
Reviewed on 10/04/2022
Regina W.
2.8
"It was really nice and relaxing....very complaints there however my daughter lost her visa card while there and someone from the lodge text me to ask if we left the card...I advised "yes" and they said there would send it back.... well I came to find out the next week over someone there in Tennessee tried to use the card at a Walmart my daughter had to cancel the card. For that I can not give any stars but overall we were pleased."
Reviewed on 09/25/2022
2.8
"Location was very secluded. Narrow curvy roads to get to cabin. Was a nice cabin but needed a thorough cleaning. Dust was thick on everything from ceiling fans to baseboards under beds you name it. Hot tub was not cleaned well. Kids enjoyed the game room and the scenery was beautiful"
Reviewed on 08/07/2022
1.6
"Stayed at Serenity lodge, beautiful location but house unkempt. Check in process delayed about 2.5hours unable to get house code sent. Finally got response from management office. The house needs to be cleaned all light fixtures dusty, grease/ grime on top of microwave and refrigerator. All the decorations sitting throughout house very dusty, artificial plants look like they are growing hair from all the accumulated dust. Furniture is very worn, seating in great room and beds uncomfortable and squeaky. The porches need to be pressure washed, a lot of dust and spider webs. All bedding is old and discolored. House not well stocked, two towels for each bathroom, no extras. Linen closet is bare. Shower curtains in bathrooms with mildew, need replacements. Again the location is beautiful, but I definitely would not rent this one again. We were visiting as a family and rented this house, one of many rented by our family on this resort. Very disappointed, no common areas to gather, no community pool or outdoor park, for this to be called a resort. Not!"
Reviewed on 07/13/2022
3.8
Good
"It was a fairly nice cabin. There were no pics of the bathrooms or washer & dryer on the website, so I wasn’t sure what to expect. The bathrooms were ok, just a bit tight. There’s a stackable washer/dryer. The 1st day I thought there was a leak under the kitchen sink because there were plastic bags just thrown under it that were wet. So I called maintenance & the came out right away. No leak. The biggest issue we had was the fridge. Ice dispenser wasn’t working & it started making a loud noise. So I called maintenance & they fixed the noise. Then like the next night, there was a drip in the downstairs bedroom so I called maintenance about 1: 30 am. They didn't get back with me until around 9: 00 & said someone would be there close to 1: 24. We waited an hour, but we had to leave. They came out while we were gone & said they didn’t find anything. Anyway, it leaked again that night, which was our last night. I let them know when I checked out. Hopefully they got it fixed. Oh, the place was fairly clean, except the floors."
Reviewed on 06/14/2022
4.8
Outstanding
"Weekend stay with friends."
Reviewed on 05/03/2022
Renee H.
5.0
Outstanding
"We brought four generations to spend a few days together in Serenity Lodge and all had a great time. The little grandsons had a blast exploring the cabin and running around and the rest of us really enjoyed the game room. The cabin was well equipped and a nice location for visiting Gatlinburg and Pigeon Forge."
Reviewed on 04/24/2022
3.0
"Our only view was the road,
a small tree line, or the cabin next door, which has no drapes. Couch and love seat need to be replaced, Springs and support in bottom are gone.
Not enough silverware or cookware in the kitchen for a five bedroom cabin. King beds were hard as plywood. Hot tub jets didn’t work properly. BBQ grill burners did not work. Needs a door mat at front door.
Bathtubs didn’t have drain plugs. This cabin needs attention, seems that it was very nice at one time but it’s been neglected."
Reviewed on 03/21/2022
3.2
"The owner was quickly responsive to questions and the location was great although there was not much of a view. The cabin was a little dated and could use a few basics in the kitchen for example a sheet pan and pitcher for drinks. Also the grill may need to be replaced. I don’t believe the floors had been mopped as there were sticky spots all over the kitchen. We had 10 in our group and we had plenty of space. The beds were comfortable and layout of bedrooms was good. Too many doors in the small upstairs bath. We had a wonderful time but cabin overall was just ok."
Reviewed on 02/24/2022
3.6
Good
"The cabin was nice in size and what it offered but some of the furniture was dated. The cabin definitely need to be deep cleaned from top to bottom. 1st glance it appears to be clean but because of what was found throughout had me to question if it was cleaned at all verses being tidy up. The was very dusty the ceiling fans, light fixtures and pool table. There was a half empty water bottle left in the bedroom on the main level and trash in the lower level bathroom. The grill was filled and looked as if it was never cleaned. It was a little concerning because I am in the hospitality industry we went in cleaning everything. Outside of cleanliness it is a nice cabin just a little underwhelmed would not consider it luxury."
Reviewed on 02/01/2022
5.0
Outstanding
"Great cabin!"
Reviewed on 01/12/2022
Jennifer M.
2.4
"Would not rent Serenity Lodge again. Smelled of fish upon walking in. Leftover items from previous renters around the cabin. (kids toothbrush/toothpaste, toys - sword, rubber ducky on window ledge behind loveseat... under beds were paper and debri) No lighting on side of cabin with grill. Parking was annoying. (we had 3 vehicles and were constantly moving vehicles to go places) Views are of other cabins. (especially next door neighbors in the hot tub) Upstairs super hot, downstairs bunk room super hot. Worked for what we were there for, since we weren't in the cabin that much, BUT overpriced for what is offered and still wouldn't rent again."
Reviewed on 12/23/2021
Venece M.
3.6
Good
"The cabin was ok. There were a few minor things that needed to be fixed. A toilet was loose and the pool table had a leg that was broke."
Reviewed on 10/07/2021
Guadalupe R.
4.6
Excellent
"Its was lovely. Lots of room."
Reviewed on 09/15/2021
Tenisha B.
4.0
Very good
"The cabin and experience was overall great. We liked being in woods, we even saw a bear at our cabin. Only complaints were the bugs and spiders in the lower/ basement level were a bit much. The spiders were HUGE and there were these small centipede looking bugs all in the bathroom and bedrooms. Also our theater room never worked so that was a big bummer as well."
Reviewed on 08/24/2021
3.8
Good
"Its all about entertainment at this cabin, everything at one floor which includes, theatre room, snookers, hot tub on the deck, poker table etc. All our kids and family members had a great time spending most of the time on this floor."
Reviewed on 08/16/2021
Satish S.
3.8
Good
"Cabin had lots of fun things for grandkids to do."
Reviewed on 06/20/2021
Cory S.
3.0
"The experience was good."
Reviewed on 06/01/2021
Jason C.
2.0
"Arrived to a massive wet, sticky stain right inside the front door. Someone vomited on the pool table which was left by the cleaning team, floors turned socks black, and Oreos all over the floor on top level. Hot tubs aren't drained. Place was terribly dirty, blood on multiple pillows."
Reviewed on 05/16/2021
Mary S.
4.0
Very good
"We were excited to arrive at Serenity Lodge to spend a few days with our 4 children. Upon arrival, we discovered that the property was not cleaned properly. Staff was quick to respond and offer help. The cabin was great and so much fun."
Reviewed on 04/13/2021
5.0
Outstanding
"First time in the Smoky Mountain and my family loved it. We will definitely be back. Cabin was clean and any time maintenance was called they came right away. Perfect amount of space for 13 people. That children really loved the game and the theater room. The perfect screen for the kids to play your PlayStation and for movie nightWe will be back again."
Reviewed on 03/10/2021
Maya D.
4.8
Outstanding
"We love staying at Elk Springs. My friends and I take our annual couples trip here. They only downside to our trip this year was we couldn’t get the media working in the theater. By the time someone came it was time for us to go to bed."
Reviewed on 03/07/2021
Charlotte E.
2.2
"There were dirty dishes in dishwasher when we arrived and our shoes stuck to the floor when we walked through main level and game room. The theater system was not operable until 10: 15 pm on our last of 3 night stay. After a few visits by maintenance, the old dishwasher still didn’t really clean dishes and we gave up and used paper products. The kitchen isn’t well equipped for cooking. Nonstick skillets need replacing. All the bed linens are old and need replacing. It could be a great place to stay, but it needs some serious TLC. Maintenance was responsive, but couldn’t make up for the condition we found the house. For what it cost, which was not cheap, it was disappointing."
Reviewed on 01/05/2021
April C.
3.0
"This is our third booking this year with Elk Springs and unfortunately, this cabin did not compare to the others we have stayed. Although the cabin is older, it has potential and could still provide a comparative stay as some of the newer cabins with a few updates and improvements. The dishwasher needs repair, the kitchen amenities need an upgrade to allow for more supplies where most guests will be spending their time, the decor is out-dated in the living room, and there is minimal lamp lighting. (There was only 1 kitchen towel for the entire stay, there wasn't a Keurig machine, limited cooking supplies, etc). Guests should not have to pack these supplies when spending that amount of money, especially when other cabins are equipped with everything guests need. It was clear that the owners or company have cut expenses, while a few inexpensive upgrades could secure a repeat reservation. (Soap samples were very drying, only 1 dishwasher detergent cube left for guests, toilet paper was the cheapest money could buy.) Other cabins we have reserved were clean and sparkling with supplies that were reflective of a good host. The floors had not been mopped upon arrival and the glasses all required pre-handwashing prior to use as was evident from the fingerprints and residue left on them upon arrival. Although reservations with Elk Springs is a much pricier investment than staying in other accommodations in Gatlinburg, TN, it has been worth it in the past with the luxurious and new amenities and views, however, this cabin was the same price but left us wanting."
Reviewed on 12/24/2020
Letasia T.
4.8
Outstanding
"Due to covid 19, our regular family gathering at home was not an option. I’m so glad we decided to stay at this resort with our family. Plenty of space for the kids, and lots of fun in the game room and theater! The staff was very helpful in helping us figure out the theater functions and fixing our WiFi issues. We are planning to go back another year!"
Reviewed on 12/14/2020
Ankur M.
4.4
Very good
"Everything was just like was pictured on the web site, and we were surprised when we arrived. Customer services were also good. Cabin was cleaned and sanitized."
Reviewed on 11/04/2020
Richard T.
4.4
Very good
"This was our very first experience with Elk Sptings Resort. We had family in other cabins at the Resort. A family outting. Each day we made plans to visit one another and that family had to come up with a menu and fun for everyone. Well our day was BBQ and game room and theater room. None of it worked for us. The pool table, Air hockey, the pin ball machine or the theater room did not work for us.. By the time maintenance came everybody went back to their cabin
I feel we paid extra money for amenities and wasn't able to use them. Very disappointed.
We would go back but we would definitely check to see if everything worked on arrival.
"
Reviewed on 10/18/2020
5.0
Outstanding
"Our 4 night stay at Serenity Lodge was amazing. The location was great and finding it was easy. Shopping was convenient. Once we arrived and entered the cabin, we knew we were in for a treat. The cabin was exceptionally clean and beautifully appointed and very comfortable. Actually the pictures don't do it justice. There were 14 of us and there was enough space for family members to enjoy "me" time. We cooked most of our stay. Everything we needed for cooking was available. We called for help with a couple of needs on how to operate the theatre room. The responses were quick. I would recommend Elk Springs Resort. This will be my second time staying at the Resort and both experiences were great. Make sure you bring lots of dvds."
Reviewed on 10/02/2020
5.0
Outstanding
"We had a great time insuring our stay at Serenity Lodge. The location was perfect as it was just outside of all the hustle and bustle of town, but still in close proximity to all the activities we wanted to do. Nothing was more than 15 mins away. The cabin was perfect for 2 families (4 adults/4 kids). We didn’t use 2 of the rooms, so it was more cabin than we needed, but it was nice to be able spread out. The kitchen had everything you would need and everything was in working order. The cabin was also very clean. We spent a lot of time in the game room and in the theater. The cabin is located in a neighborhood, but it didn’t feel like the neighbors were right on top of each other. There is a nice forest area on 2 sides of the cabin. We would definitely stay at Serenity Lodge again."
Reviewed on 10/01/2020
Shana H.
4.8
Outstanding
"We go to Tenn twice a year to stay and our first time using this company, was by far the best one yet"
Reviewed on 10/01/2020
Tiffany D.
4.8
Outstanding
"Our stay was amazing, the cabin was clean, comfy and entertaining. My family stayed in most of the trip due to the weather and we had an amazing time, so much soo that we tried to stay an extra day but sadly they were booked. Can’t wait to plan our next trip."
Reviewed on 08/09/2020
Janise P.
5.0
Outstanding
"My family really enjoyed our stay. The cabin and surrounding area was very nice, quiet, and clean. We had fun in the movie theater room and entertainment activities. Will plan to come back soon."
Reviewed on 07/29/2020
4.2
Very good
"Overall this is a wonderful property. It is time for an update as some furniture and bedding is showing wear, the windows need a good cleaning and the entire house could use a deep cleaning. We had a few maintenance issues and that department provides fast and efficient service. Unfortunately, the projector bulb was burned out and had to be ordered so we didn't have the anticipated movie night. We were disappointed in the kitchen. We have all our meals in and had to improvise for the lack of pots and pans and utensils. We loved the convenient location while being away from the hustle and bustle of Gatlinburg. There is plenty of room for a family of 10 and we enjoyed our stay."
Reviewed on 07/21/2020
Gary M.
4.8
Outstanding
"We had a great time! Wish I had not made the mistake of booking thru smokey mountain co. Cost me an extra 158.00 bucks. Directions sent by email were obsolete"
Reviewed on 06/23/2020
Rupert W.
5.0
Outstanding
"When we pulled up to the cabin we were impressed. It was a lot bigger in person. The drive up was a bit steep but manageable and we were able to cram 4 cars in The parking space. It was tight and a bit challenging to back in at night but we handled it. The beds were amazing, the game room was great, the wives loved the hot tub and the husbands loved the theater room and card table. The main floor bedroom was the nicest and i wish I stayed in it ha. Downstairs was nice and cool and dark. Kids slept in every day. The kitchen was well equipped and efficient and the island bar was perfect for spreading out for meals. I would come back and stay here often if it was closer ha ha. 11 hour drive was the only bad part of our stay. Thank you again!"
Reviewed on 06/03/2020
Gloria W.
5.0
Outstanding
"Overall it was a good experience. The place was clean and everything worked. Every time I called the office for clearer details they were responsive. Everyone of my guest asked me how much it cost, and a friend advised they were going because of my most recent stay. Only areas of improvement would be to list clearly items that will be needed. We ran out of toilet paper, and basic items like salt and pepper were not there, but overall we had a good time. We stayed four days at the Serenity Lodge."
Reviewed on 05/19/2020
4.4
Very good
"Overall, we had a wonderful time at the cabin. It was clean, well maintained, lots of hot water, easy to get wherever we wanted to go... However, it wasn't secluded, the bedrooms did not have their own bathroom (jack-and-jill not ensuites), and the layout with the master bedroom directly under the game room wasn't good (had to buy earplugs to sleep). I may have misread the description."
Reviewed on 03/22/2020
3.6
Good
"There were a couple of issues, but the staff was helpful and tried to rectify all of them."
Reviewed on 02/26/2020
Ryela B.
4.8
Outstanding
"We loved staying in this cabin. There were plenty of rocking chairs for us to hang out on the deck, nice amenities. Close enough to the city but just enough in the woods to make you feel that closeness to nature. This was the 2nd time we have stayed in this cabin and it's our favorite! Has was washer and dryer which with 14 girls is always an added bonus!"
Reviewed on 01/28/2020
John L.
4.6
Excellent
"Great cabin for the whole family. Plenty to do on site, close to attractions but far enough away from all of the noise to make it peaceful."
Reviewed on 01/23/2020
5.0
Outstanding
"Representative was very helpful in getting us the cabin and providing an additional discount. Beautiful cabin and quick access (15 mins) to town. No excessive mountain climbs and very clean and great for family reunion."
Reviewed on 12/31/2019
Tracy F.
4.4
Very good
"The cabin is spacious and well equipped. Everything worked as expected. A little concerned about the cleanliness. Food scraps were found on kitchen floor and in the table cracks. Overall great cabin. It is beautifully furnished."
Reviewed on 12/10/2019
5.0
Outstanding
"Had a wonderful stay at serenity lodge! I’ll book with Elk springs again!"
Reviewed on 11/26/2019
4.3
Very good
"Our vacation here was awesome. The cabin was a home away from home. We all slept comfortably and was able to have a good time in the up stairs in the game room. I will be renting"
Reviewed on 11/19/2019
Timothy C.
5.0
Outstanding
"Very nice accommodations. Easy check-in/out. Clean and in good repair. Good location with pretty easy travel to Pigeon Forge and Gatlinburg, as well as attractions elsewhere."
Reviewed on 09/18/2019
Monica C.
5.0
Outstanding
"We loved our stay at the lodge ! It was perfect.
There was fun for the whole family. We went in
May to celebrate my daughter’s graduation ! We will definitely
Be going back!"
Reviewed on 07/10/2019
4.4
Very good
"We had a group of 12 staying here and hosted a rehearsal dinner for 25. Plenty of room and great amenities."
Reviewed on 06/26/2019
Karen B.
3.0
"The house was plenty roomy but thing could have been done different to make our stay even better. Like the little things. If you payed for a week stay there should be a weeks worth of TP in the house. The bunk beds that my girls stayed on was loose and shook as though they would fall apart. Also having more towels would be nice. We didn't even have enough towels to mach up with how many people the house would sleep. The house was fine but the little things like that would have made it better for us."
Reviewed on 06/26/2019
Tiffany S.
5.0
Outstanding
"Beautiful property. Had a great time. Will return. All"
Reviewed on 06/13/2019
Patricia M.
4.8
Outstanding
"Cabin was beautiful and so much fun, so much space for our family of 7 adults and 1 kid. Checking in and out was so easy and the few questions that I had were answered quickly and very friendly. Wasn't expecting to be so close to other cabins would be the only thing that caught me off guard. But definitely will be staying again."
Reviewed on 06/08/2019
Latonya W.
5.0
Outstanding
"My family and I so enjoyed our stay- I manage with the help of Dan to get (4) cabins filled with family members - from young to old who reconnected and rebuild their bonds- the staff was very friendly - and made our stay very memorable - look forward to coming again soon..THANKS SO MUCH"
Reviewed on 06/04/2019
Twila H.
5.0
Outstanding
"My husband and kids surprise me and my mother for mother’s day and it was beautiful, peaceful the cabin was spacious 3 floors, nice kitchen all your amenities. We had a Blessed wknd I would definitely recommend these properties especially serenity lodge! We even had to check out late they gave us an extra 2 hours with No charge very accommodating."
Reviewed on 05/28/2019
Kudiratu C.
5.0
Outstanding
"Great cabin. Location made getting into Gatlinburg and Pigeon forge easy."
Reviewed on 04/09/2019
Darrell S.
5.0
Outstanding
"Great weekend for 12 high school soccer boys in the a cabin with two chaparons!"
Reviewed on 04/02/2019
Jennifer F.
4.4
Very good
"Cabin was clean and pictures were true with an added bonus of upgraded TV’s (the pictures so old versions). To utilize the theater room you need DVD’s, I was hoping it was a smart TV, but there was a redbox in town so all good. Only complaint was roaches that creeped out on our last night, we only saw them in the kitchen, but still, gross. I reported during my check out voicemails so I’m sure they’ll get an exterminator out to that property. Customer service/maintenance was responsive immediately when we thought something was wrong with our hot water, they sent a tech out to fix it promptly. Nothing was wrong with it, it just took a couple hours to get hot again after 9 showers:)"
Reviewed on 02/18/2019
Mark A.
4.6
Excellent
"Oven did not cook right... Weather stripping under the front door was damaged. Other than that cabin was very nice. Overall satisfied. Will come back."
Reviewed on 02/12/2019
Sherri T.
5.0
Outstanding
"This is another one of many cabins we have stayed at in the resort and were yet again not disappointed. Elk Springs Resort has been our family's go-to place for accommodations and will be for all future stays.
The ease of the location, the cleanliness of the cabins, the sense of seclusion amidst all the cabins, the ease of reservations and prompt attention when needed has made this resort the top place to stay in the Smokies.
I recommend any of their cabins:)"
Reviewed on 12/29/2018
Meagan C.
4.8
Outstanding
"This cabin was absolutely amazing! It was more than enough space and in a very accommodating for the weekend! I would highly recommend this Resort to any tourist visiting Gatlinburg!"
Reviewed on 12/04/2018
Tiffany G.
5.0
Outstanding
"We enjoyed our stay at Serenity Lodge. It was 5 couples and everyone seemed to be pleased. The property management was excellent! Just a few suggestions. A light needs to be placed where the gas grill is located since it gets dark earlier now. It was hard to cook on the grill after 5: 00 pm. The carpet does need to be cleaned and it would be good if you put some updated pictures of the cabin on your website. There are flat screens TV's in the rooms and a arcade game which are not shown. I'm sure these features would attract more people. Overall we would definitely stay at this cabin again."
Reviewed on 11/29/2018
5.0
Outstanding
"Cabin big and enjoyable for everyone"
Reviewed on 11/20/2018
Tara O.
5.0
Outstanding
"The cabin was great and we had lots of fun enjoying it!"
Reviewed on 11/07/2018
Christopher Z.
5.0
Outstanding
"We were granted earlier check in than expected, which helped out tremendously. Everything was clean and well equipped for our needs. Overall great experience."
Reviewed on 10/30/2018
5.0
Outstanding
"My family had a wonderful time at the Serenity Lodge. The cabin was clean and very spacious. We will stay again!"
Reviewed on 10/16/2018
Ashley M.
5.0
Outstanding
"Amazing!"
Reviewed on 09/13/2018
Brittany H.
4.4
Very good
"The home is exactly as pictured. It was beautiful, the whole neighborhood is beautiful. The only issues/disappointments we had were that the grill would not work as we had bought 10 steaks to cook and ended up having to cook them in the oven. The chairs around the card table were so poorly put together that they were not safe to sit in and they were the main chairs inside upstairs. The pans are unsafe to cook in as they are very very badly scratched and the coating is coming off and rusting. Aside from these things which will hopefully be quickly addressed, the cabin was awesome."
Reviewed on 08/16/2018
Lanai L.
4.8
Outstanding
"My family and I were traveling for my son's graduation trip. We were looking for a cabin that has everything to offer and we found exactly that with Elk Springs Resort. The Cabin was exactly that and more.
"
Reviewed on 05/16/2018
5.0
Outstanding
"It was excellent. Everything was as described on the website."
Reviewed on 05/08/2018
Latoya K.
5.0
Outstanding
"Great"
Reviewed on 04/24/2018
Suphunce D.
5.0
Outstanding
"We loved the location! Very quiet and low Key. The photos looks exactly the same in person. Enjoyed every night! We are already looking to plan another stay. It just ended too quick. We loved everything about the home. The game room was the best room! We would recommend this house to stay in."
Reviewed on 01/30/2018
4.6
Excellent
"The location is perfect distance from shopping and other attractions. The parking was tight for 5 cars. The skillets weren't usable, the pans are flaking cephlon. The cabin is beautiful, the bathrooms are super small and hard to move around in. The view is nice, the fire didn't harm that area. We didn't have to call management but they've always been pleasant. We cook alot at the cabin so the dishes available are important. There's alot of craft shops close by. A few rooms were large enough for an air mattress. Game room is nice and spacious. Deck is awesome and the hot tub was clean. The cabin seemed clean so overall it was very nice. If you cook alot, I suggest taking your own pots and pans."
Reviewed on 11/28/2017
Kristen P.
4.6
Excellent
"I stayed here with my husband, 2 sons, daughter and grand-baby. The cabin was quite beautiful and very clean. We had plenty of space to feel comfortable since everyone had their own bedroom. We watched movies, played pool, air hockey and poker. We used the hot tub and the rocking chairs on the porch. A few cons: We stayed a week and ran out of paper towels, dishwasher tabs, and towels so you'll want to bring a few things...especially laundry soap. The driveway is very steep so larger vehicles may have a hard time if roads are wet. Overall we loved our time here and would recommend to anyone!"
Reviewed on 11/09/2017
4.6
Excellent
"Beautiful cabin very clean. Kids loved the pool table/air hockey and movies every night. Hot tub was a hit as well."
Reviewed on 09/21/2017
Nancy Y.
5.0
Outstanding
"Enjoyed everything"
Reviewed on 07/11/2017
Charletta C.
5.0
Outstanding
"The cabin was beautiful, spacious, and clean. The cabin was just as described and all that we needed was provided. We had a party of 15 and we all slept/stayed comfortably. The staff was very nice and helpful. I would definitely stay again."
Reviewed on 05/18/2017
Philip H.
5.0
Outstanding
"This is the sixth time our family has stayed at Elk Springs and it was another great vacation. The cabin was very nice, good condition, good location, close to Arts and Craft community, less than 10 minutes to get to downtown Gatlinburg. Did not have to drive up any steep roads to get to cabin.
Very satisfied with cabin. Very peaceful. Couple of small kitchen items were missing, a minor inconvenience. Received excellent customer service from manager, one of the reasons we keep coming back to Elk Springs. I would highly recommend staying at Elk Springs resort. We always enjoy eating at Bennett's, Old Mill, and Apple Barn."
Reviewed on 04/26/2017
Melissa M.
5.0
Outstanding
"This property is absolutely beautiful! It is spacious and the televisions are all upgraded. The movie theater is a bonus and is also very spacious. My group loved the upstairs area and the walk around balcony. When we first arrived we didn't have enough pans so we called customer service and they were there within 15 minutes with a brand new set. They even called to make sure our stay was going great. We had no issues and so glad we found this on groupon!"
Reviewed on 03/01/2017
3.2
"The cabin was very nice with a few expectations. We saw a lot of bugs and the hot water tank went out and we had to take cold showers the entire weekend."
Reviewed on 01/25/2017
Kyle E.
4.6
Excellent
"Cabin was great, definitely met expectations per the description. We had 14 folks which 5 were kids and it was very comfortable. The management service was absolutely phenomenal, response and follow-up was exceptional we couldn't ask for better service. We will definitely rent this cabin again in the future. Only downside to the cabin as we read from reviews prior to renting were the TV's. Very old, so investing in new TV's would be a strong suggestion and make this cabin a 5 Star!"
Reviewed on 01/01/2017
Jacques L.
4.6
Excellent
"Overall our cabin was great, we only wished for the following: The seating in the theater room were very uncomfortable. Picture on website doesn't match what's in the cabin. We would like to have had better TV''s, perhaps flat screens especially since the weather in the winter doesn't allow much outside activities so usually you're stuck in the cabin. The space is great, beds were comfortable and enough space for everyone with bathrooms. Our Lowe level guests complained it was a little cold as the heat didn't allow for comfortable conditions for them downstairs, again not a big issue! Overall the cabin is just as advertised and we would visit again and stay at Serenity Lodge, we all had a great time with our family at Christmas!"
Reviewed on 12/30/2016
Sheng S.
5.0
Outstanding
"We planned weeks for the trip, find a nice and comfortable place to rest our head every night is always my top priority. There are too many choices online and really hard to make decision. So I turned to friends for help, and that's how we found this gorgeous cabin. The cabin well-equipped with kitchen, gas grill, hot tubs and a series recreation facilities, will allow you to prepare gourmet and relax your body after a long day travelling. It was way beyond our expectations. An extraordinary experience!"
Reviewed on 10/12/2016
4.4
Very good
"It was great! Very easy check in and check out process. The cabin was very nice! Beds were comfortable. The cabin was clean, although it could have used a good "spring cleaning. " We noticed cobwebs, dust on baseboards and curtains, and the floor could have used a good scrubbing. Overall, we were very pleased with our stay. We made great family memories! We would recommend this cabin!"
Reviewed on 09/14/2016
Kisha C.
5.0
Outstanding
"Rental was everything we wanted and more. Rooms were clean, furniture was nice and updated, view was awesome and location was perfect close to everything."
Reviewed on 08/08/2016
5.0
Outstanding
"Very easy process, cabin was clean and current, management was quick to respond to our needs, great location."
Reviewed on 08/04/2016
4.6
Excellent
"We rented the cabin for our family birthday trip and I have to say it was a wonderful experience. We had blast, the weather could have cooperated a bit more to fully enjoy the trip but that's uncontrollable. Besides some of the bed sheets being soiled and the grill being so some for such a large cabin for a large group it was absolutely wonderful. We can't wait to return for a mountain Christmas very soon!"
Reviewed on 05/24/2016
Nancy M.
5.0
Outstanding
"The cabin was beautiful and wonderfully appointed. You can not beat this location. Just minutes to Gatlinburg and Pigeon Forge."
Reviewed on 04/01/2016
Kevin O.
4.8
Outstanding
"The only thing negative about the property are the televisions. They are at least 15 years old...we are looking to come back down to a property next Easter break and we will definitely be wanting to watch some NCAA tournament games while we are vacationing again. We wouldn't be able to stay at Serenity again given the antiquated televisions. All in all, we had a wonderful time."
Reviewed on 03/30/2016
Amber S.
4.0
Very good
"We loved the location and cabin experience. We would like to see newer model TV's in all the sleeping quarters. Also, a separate thermostat for the lower level which was freezing at night while the main love was sweltering in heat."
Reviewed on 03/02/2016
Jennifer K.
4.6
Excellent
"Overall everything was great! Very nice location and definitely a beautiful cabin! However, I strongly believe for the price we paid to stay there and for as long as we stayed. Trash bags, dish soap, Extra Towels and toilet paper... Things of that nature should be readily available for the guests. I mean you pay 1/4 the price of a hotel and get those things. Other than that everything was awesome and we will definitely be returning next year for another great stay, just will be coming a little more prepared and packed well!:)"
Reviewed on 01/12/2016
4.6
Excellent
"Great time, great house. Wish it wasn't as close to other properties as it is and suggest putting reflective tape in the theatre room on the step downs."
Reviewed on 12/29/2015
Ricky B.
4.8
Outstanding
"From the moment we booked the cabin the property management company was very professional and helpful. They called during our stay to assure everything was to our satisfaction. This was our 4th trip to the area and our 2nd to Elk Springs, by far these cabins are superior to any other ones we have experienced. The only suggestion I would give is to update the televisions. They are a little outdated and take away from the overall look of the cabin. We chose to stay in on Sunday to relax and watch football but we were disappointed by the TVs in the cabin. Overall excellent experience."
Reviewed on 12/23/2015
3.6
Good
"Unit needs updating. Disappointed with the lack of kitchen needs for a 5 bdrm house. Many things were falling apart.... apartment size washer/dryer...very difficult when only have 1 set of towels per adult( very thin) and with a 5 bdrm there will be kids and many dirty clothes."
Reviewed on 12/08/2015
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