Berlin (HomeToGo), March 20th 2018 - Vacationers are increasingly opting for rental apartments and houses when planning vacations. Especially popular among families, the comfort and privacy that vacation rentals offer make them a great place to spend quality time together. Even with the increasing popularity of vacation rentals, there are those who are anxious about the check-in process and worst case scenarios: Being denied access, the property being occupied, or the rental not matching up to its description. To put travelers at ease, HomeToGo (https://www.hometogo.com/), the world’s largest search engine for vacation rentals, is teaming up with Allianz Global Assistance to provide a solution for these extreme cases - making booking a vacation rental even safer for its users.
Picture perfect views, a private infinity pool, individual bedrooms for each family member, and the best possible price: If you book a holiday, you want to enjoy all of the above, and be able to look forward to it for months in advance.
HomeToGo aims to give its users maximum confidence from the very first stage of their vacation planning. To achieve this, the search engine works with over 250 certified and trusted vacation rental providers and offers free customer service via phone and email to users who may have doubts or worries about their booking.
“We support more than 20 million users per month in their search for the right vacation accommodation,” said Dr. Patrick Andrae, CEO of HomeToGo. “For those who want even more security when booking with one of our providers, we now offer the ‘HomeToGo Money-Back Guarantee’ together with Allianz Global Assistance. We cover the costs of the insurance ourselves, with the aim of delivering maximum confidence to our users when they are booking one of the most important travel experiences of their year.”
How does the travel protection work?
HomeToGo and Allianz Global Assistance are now offering a special service in cooperation with the Insurtech firm KASKO: HomeToGo Reservation Protection. With this free ‘Money-Back Guarantee,’ registered users can opt in for free insurance.
At HomeToGo, more than 11 million offers are indexed from more than 250 verified and trusted providers. By comparing prices, users can quickly identify the provider with the best offer and find the most suitable accommodation for them. In the worst case scenario, like a landlord not entitled to offer the apartment, or the property being permanently unavailable, where the booking can not materialize, the ’Money-Back Guarantee’ applies. This also applies if access to the property is denied. Additionally, the protection exists if the description of the accommodation on the HomeToGo website, or its partner pages, deviates strongly from the reality. For example, if the property’s description has a significantly different number of rooms, beds, or a living space that does not match the online specifications, the customer is eligible for a full refund of up to $2,460*.
Enjoycarefree travel with HomeToGo’s "Money-Back Guarantee"
“We are thrilled to offer our new insurance policy, which is free of charge for vacationers. With it, they can enjoy a truly carefree vacation, receive additional added value, and most importantly, experience peace of mind," says Dr. Patrick Andrae, CEO of HomeToGo.
*Based on a conversion from €2000, calculated on the 03.19.2018.
About Allianz Global Assistance
Allianz Global Assistance is the travel insurance and assistance brand of Allianz Partners, headquartered in Saint Ouen, France. Allianz Partners specializes in insurance coverage and assistance in a variety of business areas. As a B2B2C leader in the field of assistance and insurance solutions, the company is a global specialist in the following areas: assistance, health & life, motor vehicles and travel insurance. These offerings, which are a combination of insurance, services and technology, are available to business partners and their customers through direct and digital channels through the following three internationally recognized brands: Allianz Global Assistance, Allianz Care and Allianz Automotive. More than 17,500 employees in 76 countries, speaking 70 languages, handle 44 million cases every year on every continent. The Allianz Partners Group is represented by the two companies AWP P & C S.A., branch office for Germany and AWP Service Deutschland GmbH, each with head office in Aschheim near Munich. They offer services in the area of special insurance for travel, leisure and stays abroad as well as assistance services.